Whether youโre dropshipping or fulfilling orders by yourself, there's one thing you can know for sure — online shoppers hate paying for shipping. They hate it so much, in fact, that 86% of them would rather abandon their shopping carts than have to pay five bucks for shipping fees. It surely is uncomfortable to know this as an online retailer. On the one hand, nothing in this world – including shipping – is free of charge, and on the other, customers unapologetically expect it to be.
And frankly, how could they not? Amazonโs ever-increasing domination over the online retail market shifted the customerโs perspective and set completely new standards. Free two-day shipping is now the new default, and small online retailers canโt escape this reality.
Continue reading “Mastering Free Shipping in Ecommerce: Your Ultimate 2023 Guide”