If you've ever tried to sell products on both Amazon and eBay, you already know how frustrating it can be to manage two dashboards, keep everything syncing and control the automated processes offered by both companies.
Well, we've come across a tool called SellerCloud, and it's making an effort to completely revolutionize the way multi-channel selling is done. Let's take a look to see if it's worth your money.
Continue reading SellerCloud Review – Sell on Multiple Channels Without the Per Channel Fee
With the ever changing market, it's difficult to understand exactly where and how to sell your products online, regardless of whether they're physical or digital. A band, for example, might want to sell merchandise and music tracks, but trying to figure out the best outlet to do so is troublesome.
Continue reading How To Sell Online in 2017 – The Ultimate Selling Online Guide
If I told you a single ecommerce ratings app has shown to boost conversions by an average of 32%, would it grab your attention?
Well that's what the folks behind the Antenna Shopify app are claiming, and it seems like the numbers don't lie.
Continue reading Antenna Shopify App – Mobile First Ratings – The Ratings of the Future?
We've all heard it. Content is king.
Yes, that's true. But quality content, especially blog posts, are extremely hard to come by.
I often speak with small online business owners who cringe at the idea of setting up and managing a social media account. Why? Because it takes tons of time, and you're not exactly guaranteed to see any returns unless you have awesome posts that people get exited about. In short, many business owners don't want to put in the work or take the risk.
Continue reading Does Blogging for Ecommerce Really Improve Business?
Whether a customer contacts you through email, phone, chat or a support ticket, they want a fast response. At that moment in time that's the only thing they desire.
Therefore, a speedy response time should always be your primary objective when establishing a support system. After that the customer is going to judge you on the quality of support. This ties into how knowledgeable you sound, if you resolve their problem on the first try and if you're accommodating to any problems they have encountered on your site.
Continue reading Using Social Media for Customer Service
Whether you're attempting to accumulate more customers or simply trying to get feedback from your customers, you generally have to piece together marketing and ecommerce apps and tools to make it all happen.
However, REES46 has taken a different approach, bringing together everything from smart product recommendations to triggered emails and customer segmentation to real-time analytics.
I'm always looking for the next best ecommerce marketing suite, because even platforms like Shopify force you to work with a hodgepodge of different apps.
That's not the case here, so keep reading our REES46 review to learn more.
Continue reading REES46 Review: Strong Personalization and Automation in an Ecommerce Marketing Suite
As an ecommerce professional, one of the first things you learn is that you're much better off trying to keep customers than finding new ones.
It costs five times as much to attract a new customer compared to retaining an old one, so it's certainly worthwhile to setup things like email newsletters, cart abandonment tools and loyalty programs. Those VIPs are the ones that are going to keep your business afloat.
And that's fine, but what about actually getting those customers in the first place? Then, what about when you hit a plateau where you need to once again establish your marketing strategies to accumulate more new customers?
Continue reading Best Shopify Apps for Bringing in New Traffic
Let's say a customer named Susan stops by your outdoor gear online store.
Susan purchases a gift to be sent to a friend. A month later she doesn't recognize the charge on her bill so she asks to have it refunded through her bank. This results in a potential chargeback for your ecommerce store.
The same goes for Steven, who comes to your site with fraud in mind. He buys a pair of boots, claims they were never delivered and asks his bank for a refund.
Now, one example is unintentional while the other is malicious, but both could end up costing your company big bucks if the chargebacks aren't handled properly.
That's where Charegbacks911 comes into the picture.
Continue reading Chargebacks911 Review: Minimize Chargebacks and Recover Revenue Lost