Zendesk is one of the market leading providers of helpdesk, service, and customer support solutions. One of the biggest brands in the world for helpdesk technology, Zendesk holds around 72% of the current market, as well as 15% of the live chat market too.
A company dedicated to bridging the gap between customers and the companies they purchase from, Zendesk is a huge contributor to the digital landscape.
With customers like Vimeo, Airbnb, Squarespace, and more to boast about, itโs easy to see why people fall in love with Zendesk. However, this solution wonโt be the right option for everyone.
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