Author: Rosie Greaves

So, you have a great product that you know is going to wow your customers. But that's just half the story. How do you present your product to your customer? That’s not to say ‘How does it look in your ecommerce store?’, but rather how does your product present itself in the hands of your customer?

That’s where your packaging plays an important, and often overlooked role.

First impressions count and you only get one chance at a first impression, which is why packaging is so important.

In fact, your packaging is the first physical touch point that your brand has with its customer. And let’s face it, your goal is to build a brand based on a quality product that keeps people coming back to buy again – if you’re not, you shouldn’t be in ecommerce.

Continue reading “Who's Packhelp? Are They Worth Your Time and Money?”

Occasionally, products go out of stock – all Shopify merchants face this dilemma from time to time. Sometimes, this is because the product's incredibly popular, but unfortunately, it can be a result of supplier unreliability or other un-mitigating circumstances. If this ever happens to your store, you'll have to communicate to shoppers that the product is out of stock. The easiest way is to use the Shopify Out-of-Stock Police App.

This app organizes merchandise in your online product catalog according to what you have in and out of stock. It’s a straightforward way of keeping your customers engaged with your site, maintaining strong sales figures, and proper SEO optimization.

So, with that being said, let's explore how Shopify Out-of-Stock Police does precisely that..

Continue reading “Out-of-Stock Police: The New Shopify App on the Block”

It’s no secret customer service plays a huge role in consumer satisfaction when people shop online. As such, there's a good chance you're looking for software to help you with that. This is where Gorgias comes into its own. So, to help you see whether this app is for you, we've put together this Gorgias review.

You don't need us to tell you; many aspects go into providing exceptional customer service – answering emails in a timely fashion, providing an easy way to get in touch, responding to feedback and reviews, etc. These are probably just some of the demands that you, as an online entrepreneur, are trying to manage.

Of course, this eats into your precious time and energy when instead, you'd prefer to focus on running your store and marketing your brand. But, luckily, there are tools out there that can take care of some of these customer service tasks for you. Gorgias is a complete helpdesk for your online store. You can manage all your communications from the convenience of one place and automate some of these customer-interactions for you.

Continue reading “A Comprehensive Gorgias Review: Everything You Need to Know”