At some point in your ecommerce professional career, you're going to feel like you're overwhelmed with leads and customer support requests. Current users, customers, and potential clients are constantly trying to converse with you and your customer support/sales team. That's a good thing, right? Well, sure, if you can handle the load.
The problem is that the leads and user requests come from all over the internet, into your email inbox, on your website, and through social channelsโmaking it difficult to check-in on all platforms. In this Intercom Inbox review, we'll talk about an excellent solution to this problem.
Intercom offers a suite of products for acquiring, engaging, and retaining customers. It brings together several modern tools for marketing, sales, and customer support, and you're able to pick and choose which of the products you want for reasonable pricing.
Continue reading โIntercom Inbox Review: Cross-platform Lead and Customer Service Managementโ