ما هو متجر Brick and Click Store؟ دليلك النهائي لعام 2023

ماذا يعني Brick and Click store؟

إذا قمت بالاشتراك في خدمة من رابط على هذه الصفحة ، فقد تحصل شركة Reeves and Sons Limited على عمولة. انظر لدينا بيان الأخلاق.

It’s a business model used by merchants to operate both an online store and a physical retail outlet. In other terms, the retailers give their customers both an online and offline channel to do their shopping. If we look that the current trends, it’s justifiable to say that the e-commerce industry is tremendously gaining traction. On the other hand, it has been a must priority for most retailers to have physical premises. This explains why most retailers take steps to sync the two together.

Making your store visible via a website is quite useful in a number of ways. And here’s the most puzzling question. Is a Brick and Click store worth it? This actively rides on the customers’ behavior. You need to look at their shopping preferences. A much bigger pointer to be put into consideration is the retailer’s niche.

Not long ago, small retailers were troubled by their giant counterparts. It’s undeniable how the likes of Walmart and Amazon take the bigger share of the cake. Many thanks to the prevalence of 3rd party E-commerce platforms which sort of try to neutralize the imbalance. As it stands, a physical store owner can now make the most out of the online space.

وهنا كيف.

ماذا منصات التجارة الإلكترونية do يتيح لك تخصيص متجر إلكتروني جميل يمنحك فرصة ذهبية لبيع منتجاتك في أماكن متعددة. في الواقع ، يمكن لصاحب العمل الوصول إلى وسائل التواصل الاجتماعي والأسواق عبر الإنترنت والويب والجوّال وكذلك المتاجر المنبثقة.

In spite of that, there’s a crowd of customers who prefer making a purchase from a physical shop across the streets in the neighborhood or even inside a mall. Taking note of the two prospects, it’s pretty much essential to have a Brick and Click store in check. And it doesn’t end here.

هناك المزيد.

كيف تدير شركة Brick and Click

Retailers need appropriate data from their e-commerce sites and the physical stores, to have a glimpse of the customers’ trends. Fortunately, mainstream online sales channels seem to be automated and straightforward. All you need to do is get acquainted with tools such as Google Trends and Google Analytics لاكتساب رؤى دقيقة.

للتأكد من دقتها ، تساعد Google Trends أصحاب المتاجر في الحصول على تقييم لجميع المواقع الجغرافية التي يأتي منها الطلب. يعرض لك العناصر الأكثر بحثًا في الوقت الفعلي. ينير بشكل واضح واحد على مكانة محددة من حيث أدائها في مختلف المناطق. يتحول إلى عمل كلما أراد المستخدم حساب مصلحة منتج معين خلال فترة زمنية محددة.

As far as monitoring my target audience is concerned, Google Analytics steps in to keep a good track of all the demographics. In other words, you see all the customers’ actions anytime they visit your online store. It easily integrates with your website via a unique tracking ID. Google analytics, is beyond question, a tool which gives Bricks and Clicks store owners, tricks on how to speed up the conversion rates and lower the bounce rates.

That aside, there’s a huge potential on the social media platforms. For instance, Facebook campaigns, are a proven strategy which store owners use, to drive traffic and reach out to new audiences. It’s a means to optimize their e-commerce sites.

واحدة من أكثر القطاعات الأولية في مثل هذا النموذج التجاري هو معالجة المدفوعات. كيف تتجنب كل أنواع التناقضات؟ سؤال جيد. يحتاج بائع التجزئة إلى العمل بشكل شامل نقطة البيع نظام. واحد الذي يبسط الخروج معالجة ومعالجة جميع تقارير المخزون بطريقة بارعة.

To enhance the shopping experience, you need to purchase a sturdy card reader which accepts all major credit cards and integrates with the Point of Sale system. After all, we can’t ignore the number of customers who prefer using advanced payment methods such as Google Pay and Apple Pay.

Such a tipping point is significant enough to incorporate in my Brick and Click store. To a greater extent, there’s is much need to set in place a POS which generates several staff accounts. No man is an island. So definitely, you might need to delegate some work. It’s less complicated if you do it via an automated system which gives prompt notifications whenever a task is completed. Also, one which gives restricted access to some informatأيون مثل معاملات الدفع.

A hybrid of both offline and online sales system is always part of the equation. As a matter of fact, they supplement each other to serve the needs of your Bricks and Clicks store better. Technically, an offline POS system doesn’t sync with other devices. More reason to have an online POS in place.

لماذا يفضل بعض المستهلكين المتاجر المادية؟

Arguably, there are lots of dynamics which influence the customer behavior to choose the nearest mall, over shopping online via their mobile devices. On the flipside, we have millennials who are tech-savvy and exhibit higher online-shopping habits. Well, that’s not to say all of them have the patience to wait for the order to get delivered.

This unfolds one weighty reason as to why an e-commerce merchant needs to set up a shop somewhere close to the market demand. If a customer experiences any persistent delays with the delivery, they’ll definitely opt out of online shopping. As a result, they end up going for the physical store.

وهذا ليس كل شيء.

A retailer needs to know the uppermost element which controls the customers’ preferences between an in-store and online shopping. Customarily, going to shop at the mall has been a lifestyle for most consumers. A shopper wants to see and touch the goods before making a purchase. Besides that, they might want to make comparisons with other brands in the retailer’s shop. Importantly, you need to take note of those customers who have had a bad experience with online shopping.

Commons scenarios are either, the goods purchased were faulty and didn’t match the product description, or maybe they were not delivered at all. Nevertheless, a buyer has an option to file for a chargeback but at the same time, it’s a tedious process which is quite frustrating.

Almost always, the final decision to make a purchase relies on a customer’s attitude. Others view making a purchase online as a risky venture. Interesting enough, Brick and Click store tends to kill two birds with one stone. A retailer needs to come to terms with the fact a consumer prefers to shop expensive products such as electronics from an established in-store. Not forgetting the proximity to the customer’s location.

نظام إدارة المستودعات

To be forthright, a merchant needs to use intelligent techniques while handling customers’ orders. Whichever products you’re dealing with, it’s always in your best interest to meticulously handle the inventory part of the business with a high level of accuracy. By so doing, it’s gainful to integrate both the online and offline inventory. In a modest way, a Brick and Click store resolves both ends.

في ما يخص المخزون, a retailer can offer a click-and-collect service to the buyers. In order to make this strategy feasible, a merchant gets to list a product on the website, indicate that it’s in stock, and let the customers pick the item from the store at their own convenient time.

It’s quite obvious that a retailer needs to reconcile all inventory reports. To that end, you get to keep a good track of items sold via the online channel and those purchased from the in-store. That is to say, it’s sensible to sync all the inventory in one place so as to easily handle both online and offline transactions from a single point.

وأفضل جزء؟

There are legit platforms in the market to do all the tasks for you. All things considered, it’s wise لدمج متجر التجارة الإلكترونية الخاص بك مع جميع متاجرك الفعلية. علاوة على ذلك ، تحتاج إلى الحصول على تقارير مبيعات شاملة لجميع الطلبات التي تشحنها إلى عملائك من المخزون في متجرك الفعلي.

في المخص:

Notably, a Brick and Click business setup is a tremendous strategy to make both ends meet. You need not worry about consumers’ shopping preferences. The next logical plan to get things going by studying how your customers choose to purchase goods. With this in mind, you have an upper hand since you know how to drive traffic in the right direction.

To all late bloomers, it’s time to go Brick and Click. No other way around it. Besides, this is a super creative means to give the customers a convenient way to experience both the traditional retail service and online shopping. As a further matter, it tends to capture both the traditional and online audience. And for any traditional retailer, think of it as a means to make the most out of the online market.

Most importantly, it’s an alternative plan to build your business’ credibility. Customers seem to gain more confidence towards a retailer if they have a physical presence.

ربيكا كارتر

Rebekah Carter هي منشئ محتوى ذي خبرة ومراسلة أخبار ومدون متخصص في التسويق وتطوير الأعمال والتكنولوجيا. تغطي خبرتها كل شيء من الذكاء الاصطناعي إلى برامج التسويق عبر البريد الإلكتروني وأجهزة الواقع الممتد. عندما لا تكتب ، تقضي Rebekah معظم وقتها في القراءة واستكشاف الأماكن الرائعة في الهواء الطلق والألعاب.