Ecommerce is bigger today than ever. While it’s easy to assume that the age of online stores is focused strictly on the B2C marketplace, the truth is actually that B2B companies are gaining steam too.
According to Statista, the B2B eCommerce market worldwide is worth $20.4 trillion (as of 2022). That’s more than 6 times the value of B2C ecommerce.
Companies in the B2B space rely on everything from ERP technology to self-service chatbots to generate sales in the modern landscape.