Think about the type of customer support you dish out to your customers. Is it through live chat, email and over the phone? Do you have forums, knowledge bases and handy video blogs to guide customers on how to use products?
Continue reading ChannelReply: Simple Customer Support Integration at its Finest Level
Ecommerce started to grow strongly in the last 5 years and it's in a continuous ascent, as now powers 45,4% percentage of the entire web. It is obvious that most of the customers use the internet to make a purchase. Since 2012, an increasing number of people buy things online and, today, there are around $1,92 trillion ecommerce sales worldwide.
So is ecommerce the business to focus on in the future? There's no doubt here.
Continue reading This Is Why You Should Use WordPress for Your Ecommerce Site
Can you remember the last book you read? Was it Harry Potter? The Martian? Or Fifty Shades of Something? Can you think of any business books or ecommerce books you've read recently that have improved the way you do business online?
That's right, books are not only for cuddling up next to a fire or just dream big. They're around to make you think about the changes you can make with your online business, and they can also serve as relaxing ways to decompress at the end of the day!
In the last 20 years, the ecommerce business has changed the way we transact. We simply can’t deny the fact. The growing ecommerce trends and innovation have made it feasible for B2B and B2C sellers to reach a wider audience and market their brands better.
Open source ecommerce platforms had always been a leader until few years back, when SaaS based ecommerce platforms gained popularity and increased user-adoption, changing the face of ecommerce forever. This begs the question about the ‘state of open source ecommerce Platforms’ and how/if they’re survive the threats posed by the new and shiny SaaS options.
Continue reading The State Of Open Source Ecommerce Platforms
It's the most wonderful time of the year, the holidays are important for everyone, it is time for everyone to relax and spend time with their families, the time for frantic shopping for presents is over as stores prepare for the sales in January.
There is no better way to illustrate a lot of information than in a colorful infographic, and therefore we would like to gift to you, 10 wonderful festive and cheerful Christmas info graphics. You should also check out our Black Friday and Cyber Monday infographics.
I wish you a Merry Christmas, and happy holidays!
There are many ways to optimize your site and focus on delivering the most impeccable customer experience, all of which are incredibly important for a successful ecommerce business. However, when it comes to the tricks of the trade for growing your online shop; it all comes down to marketing. And in a world of advertisement saturation, there is increasingly a need to become more and more creative and innovative with marketing approaches, which has spurred the development of what is now being called Guerillas Marketing.
Continue reading What is Guerrilla Marketing and How can It Work for Ecommerce?
To start an ecommerce business that sells, it’s not enough just to move your inventory online. Success in online selling requires a smart strategy. If your web store doesn’t generate the desired level of profits, you can try and fix that following some of the tips listed in this infographic.
Continue reading 17 Ecommerce Conversion Boosters [infographic]
For many, ecommerce SEO is a huge pain in the arse because aside from the usual SEO to-do list of company websites like improving URL structure and creating a mobile version, you have to deal with dozens, if not hundreds (or thousands?) of product pages and descriptions.
Continue reading Ecommerce SEO Uncovered: All You Need to Know