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How to Choose the Best Live Chat Software for Your Business (2023)

Rosie Greaves Sep 21, 2023

The market for live chat software is predicted to increase to $1.7 billion in 2030. Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors.

So, if you’ve yet to offer customers live chat support, you’ll be pleased to hear plenty of affordable, easy-to-use live chat software is available.

Hopefully, by the end of this article, you’ll be better able to choose the right software for your business. So, stick with us as we aim to answer the question: how to choose the best live chat software?

Let’s dive in!

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How to Choose a CRM For Your Business in 2023

Rosie Greaves Jan 26, 2023

Articles CRM Software

Managing a business is hard. Equally challenging is growing it. Many entrepreneurs are weighed down by time-consuming tasks that take them away from what they need to do to expand their brands.

That’s why a good CRM is essential for staying competitive.

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How to Create an OTT Platform in 2024

Joe Warnimont Apr 1, 2024

Articles OTT Platforms Video Video Monetization Video Streaming

OTT, or over-the-top, media services are those that offer media-based products over the internet. An OTT negates the need for satellites, radios, and cable, instead relying on a simple internet connection (wireless or wired) to deliver content like television shows, movies, and music.

You can learn how to create an OTT platform as long as you’re able to focus on a niche. It’s common for YouTubers and other content creators to launch their own OTT platforms to deliver content in the most economical way possible.

Not to mention, content consumers are becoming more and more keen on receiving their media through the internet anyway.

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Best Reverse ASIN Tools to Find Top Amazon Keywords for 2025

Joe Warnimont Jan 25, 2023

Articles

Amazon sellers require all the analytical help they can get to compete with other sellers, locate popular keywords, and improve their product selections. That's why we highly recommend reverse ASIN (Amazon Standard Identification Number) tools to boost keyword research effectiveness. Overall, the best reverse ASIN tools offer features to pursue keywords that are bound to provide profits. They tap into these unique Amazon identification numbers to scan what competitors are doing in their stores and how well those products perform.

In their simplest forms, reverse ASIN tools analyze internal traffic channels and bring together that data to boost sales for your own store. They also tap into information that's not provided on Amazon Seller Central, giving you an advantage over every other seller not using reverse ASIN tools.

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Online Review Statistics You Should Know in 2023

Rebekah Carter Apr 29, 2023

Articles Statistics

Online review statistics reveal some interesting insights into the power of social proof. In a world where consumers are growing increasingly less trusting of “traditional” advertising, reviews, testimonials, and genuine customer feedback has become extremely useful.

Around 95% of customers say they typically read a review before buying a product. The chances are you’ve even checked out a few star ratings and testimonials yourself before buying something particularly valuable.

Today, we’re going to be looking at some of the most helpful and interesting online review statistics you should keep in mind if you’re planning on using social proof in your marketing.

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Yotpo Pricing: How Much Will It Really Cost Your Ecommerce Store?

Rosie Greaves Aug 15, 2025 4.5

Articles Ecommerce Reviews

Yotpo is one of the most popular ecommerce marketing platforms, offering tools for product reviews, loyalty programs, SMS marketing, subscriptions, and visual user-generated content (UGC).

It’s used by some of the biggest direct-to-consumer brands in the world — but figuring out what it will actually cost you is not as straightforward as you might hope.

I’ve dug into Yotpo’s pricing structure, looked at feedback from store owners, and even compared it against alternatives, so you can decide if it’s the right fit for your store — and your budget.

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How to Accept Payments Online in 2023

Joe Warnimont Apr 4, 2023

Articles Ecommerce Payment Processing Payments

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing.

In this guide, we explain how to accept payments online, whether you’d simply like to add a quick payment button for one product, accept subscriptions for your content, or process thousands of ecommerce payments.

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