Whether you're planning to create an online store or to migrate an existing one from the current platform, selection of the right ecommerce platform is a decision that should not be taken lightly, as it would be a frustrating, time-wasting and expensive experience to find out at a later date that your choice is not a suitable one.
Since you're reading this, it is quite likely that you are either a current or a soon-to-be owner or manager/marketer of an ecommerce store. No matter where you're coming from, as anyone with any professional interest in online selling would know already, offering customer support via live chat is not only an essential feature but also a highly beneficial one today.
In light of this, it would certainly be a great idea to offer this service on your estore in order to facilitate pre and post-sale support activities and also to increase sales and revenues.
There are many ready apps/services that allow you to integrate chat support on your web site. Helloify – currently in public beta – happens to be one new entrant in this market that I have reviewed below. Before we delve into the actual review, I'm going to share one more quick tip that can help you with your ecommerce operation too.
As someone involved with an ecommerce store, I'm sure I don't need to tell you much about the importance and value of live chat as a customer support method, since it facilitates not just customer support but can help boost sales as well.
If you're in the process of setting up an online store, or have one that is already up and running without a live chat, it would be a prudent move to incorporate this feature on your store as soon as you can.
Since you're reading this, there are good chances that you are associated with either an established or an upcoming ecommerce store in some capacity and you are currently evaluating options for incorporating live chat based customer support functionality on your store.
In case you're in any doubt about the utility of live chat support for your store, I can confidently tell you that this would be one of the best possible actions you could take in order to boost your sales bottom line.
As a developer of apps, games etc., your primary skill set, but naturally, would be programming and software development. This is what you do the best and this is what you should be able to focus your energies on the most. While this would be the ideal scenario for you, the practicalities of life, however, could be substantially different, as you have probably experienced for yourself, to your disadvantage.
The unfortunate fact that most developers have to live with is having to spend large amounts of time and efforts on tasks and activities like setting up payment gateways, licensing systems, trial setups, analytics etc. – all sucking up your time, away from areas of your core competencies.
If this is where you are at, you might find a good friend in Paddle – a service that lets you easily setup checkout and provides several other useful tools for your web site where you sell apps and games.
If you're planning to create an online store or migrate an existing one to a new ecommerce platform, it would certainly be a good idea to research various platform options before taking a decision, since ecommerce store creation is not a trivial task by any standards.
PinnacleCart – as a popular, hosted ecommerce platform, is a good contender for your consideration. Here is my review of this platform.
We’ve talked many times about how to get your ecommerce site up and running within just a few minutes, but you’ll start to notice that the majority of content online is about selling physical products, and we want to fix this. Some of the best ecommerce platforms provide options to sell your own digital products such as eBooks, music and video courses, but they don’t particularly focus on these digital items. There’s only a few platforms out there that do, and Easy Digital Downloads – aka EDD – is one of the more highly respected ones.
Remember that time when you tried to sell digital products online, only to find that a chunk of your income got chipped away by hefty transaction fees? What about a situation where your ecommerce platform didn't offer an on-site checkout? In this SendOwl review, we'll uncover a platform that solves these problems.
For some reason, it's tricky finding the right ecommerce platform for digital products. Big brands seem to have more of a focus on physical products, with some watered down digital offerings packed in there.
This is where SendOwl comes into the picture. SendOwl is an online platform where you can easily and inexpensively create a storefront and start selling digital products and services. SendOwl enables a rapid launch process, making it as close to “one click” as you can get.
SendOwl has a rapid launch process, and you can construct sites for digital items, memberships, subscriptions and drip-enabled content.