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When customers are waiting on your website, they shouldn't have to find your contact page to get the information they need.

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one.

LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more.

In this LiveChat review, we'll talk about the best features to look forward to, what you can expect to pay for the program, along with some other information on how LiveChat stacks up in the customer service department.

Continue reading “LiveChat Review (2024): Clean Live Chat and Lead Generation with an Excellent Price Tag”

You may have once known the Zendesk Chat plugin as Zopim. It was extremely popular and was eventually acquired and rebranded by Zendesk. With this change in name and the website itself, we're starting to see some other features introduced, particularly the awesome integrations with the Zendesk customer support and ticket software.

In this Zendesk Chat review, we'll talk about the best features, along with the cons that Zendesk still has to work on. Overall, it's a solid chat module with excellent customer support. You also don't have to worry about breaking your budget since you pay per agent per month and the pricing plans are quite reasonable.

Continue reading “Zendesk Chat Review: Awesome Pricing Integrated With a Reputable Ticketing System”

Editor's note (July 2022):

Shopify has transitioned its Shopify Lite plan to something called [Shopify Starter]. Many of the previous features remain, but you can expect some wonderful changes, like a drop in price from $9 per month to $5 per month. In addition, Starter members receive tools to monetize a link in social media bios. 

👉 Read our Shopify Starter review.

Other features for the Shopify Starter plan include selling on social media sites like WhatsApp and Instagram, along with analytics, customer support, and order management. It’s not anything like the regular ecommerce platform plans (you don’t get a full website with checkout functionality), but Shopify Starter provides an incredibly inexpensive way for creators, bloggers, and smaller stores to sell products on their already existing sites. Or, you could simply use the Starter plan to sell on social networks, without building your own online store at all. 

We encourage you to check out our Shopify Starter plan review, as that explains the differences between Shopify Starter and the now retired Shopify Lite plan explained in this article. 

Continue reading “Shopify Lite Review: How It Works and When You Should Be Using It”