Who is Winning the eCommerce War- Amazon or Alibaba

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We thought it would be a good idea to compare everything there is to compare between Amazon and Alibaba and see how they stack up against each other – just to get an idea of which company is on a faster growth trajectory, and depict this in a very well detailed infographic.

And here's all the spicy data we found:


Today's Amazon was founded as Cadabra in 1994 by founder Jeff Bezos. It was renamed later in 1995 as Amazon, the online bookstore.

Alibaba, on the other hand, had very humble beginnings- it was founded in 1999 by Jack Ma and his 17 other co-founders as a global wholesale marketplace in his apartment.


Amazon's first IPO was held on May 15 in 1997. The shares debuted at $18 and raised $54 million for Amazon. The IPO gave it a market value of $438 million. USD 1000 worth of Amazon's shares at the IPO are now worth $638,000

Alibaba's IPO was held on September 19, 2014. The shares debuted at a cost of $92.70. The IPO raised 25 billion for Alibaba and gave it a market value of $231.44 billion. It was also the biggest IPO in the world at the time.

Services and products

Both Amazon and Alibaba have a long line of services and products. Besides the range of services and products with the Amazon tag, Amazon has also ventured into physical products (Alexa and Kindle being the notable ones), partner eCommerce business like Junglee.com, and even retail chains like Whole Foods.

Alibaba has also ventured out into everything from other ecommerce business, digital payment services (Alipay), and even cloud computing services.

Market Cap

Amazon is the undisputed leader in this respect. They have a market cap of 427 Billion, far beyond the market cap of Alibaba, which is 264.9 billion. However, both these figures are dwarfed by the market cap estimates of other tech giants like Apple (752 Billion) and Microsoft (507.5 Billion).

Employee Count

Amazon has a staggeringly huge employee base- 341,400. This is far beyond that of Alibaba, which is 50,092, and that of other tech giants like Apple (116,000) or Microsoft (114,000).

Major Shareholders

In Amazon's case, Jeff Bezos is the major shareholder with 16.92% ownership of shares. Other major shareholders include the Vanguard Group, Blackrock Inc., Price T.Rowe Associates, FMR LLC and Capital World Investors.

Interestingly, the majority shareholder in the Alibaba group is Softbank with 32.4% of the stock, followed by Yahoo with 16.3%, and then Jack Ma with 7.8%.

Operating Countries

It goes without saying that Amazon is more spread over the world than Alibaba. With corporate offices, logistics and distribution centers all over the Americas, Asia, and Europe. It's also the major ecommerce player in several countries.

Alibaba has a relatively lower number of corporate offices- they have centers in China, Taiwan, US, UK, Italy, France, India, and Australia. However, their logistics wing ships to almost everywhere- US, Canada, Belgium, Denmark, France, Germany, Italy, Netherlands, Norway, Spain, and the UK. They have suppliers and buyers in over 200 countries.

Percentage of main markets controlled

Amazon's role in eCommerce growth in the US can't be belittled. Amazon alone accounted for 53% of online sales growth in the US in 2016. This means that Amazon took 53 cents out of every new dollar Americans spent online. Apart from this, Amazon accounted for 3% of the total retail volume in the US.

Alibaba, however, is a much larger player in their home turf- China. The Alibaba group accounts for 11.18% of the total retail volume in China.

Direct traffic

Direct traffic is a very valid KPI that shows the size of the user bases of both the businesses.

Amazon.com has a whopping traffic of 2.2B per month. Alibaba's traffic is split into its many online stores that include Taobao.com with a monthly volume of 497.60M, Tmall.com with 261.50M per month, Alibaba.com with 108.60M per month, and the well known Aliexpress.com with 633.90M per month. Alibaba Group's traffic volume totals to 1.5B per month.

Active buyers

Amazon has a total of 310 million customer accounts and about 44% of them start product searches on Amazon itself.
When we take a look at demographics, there are 286 million internet users in the US in a population of 321 million. The shows that there is an internet penetration of 80% in the US.

On the other hand, Alibaba's marketplaces have a total of 493 million monthly users as of December 2016, with 443 million active buyers. When we take a look at China's demographics, China now has 731 million internet users in a population of 1.371 billion, which means that they have a 50% internet penetration.

Brand Trust metric

Forbes estimates the Brand Value of Amazon as 98.99 billion USD, and that of the Alibaba Group as 49.3 billion USD.

Also, Amazon is ahead of Alibaba in Market Value Ranking too: Amazon is #4 worldwide, and Alibaba is #12.

Growth Rate

The GMV or Gross Merchandise Volume growth is one of the most important KPIs that show commercial growth of a retail business.

Alibaba's GMV figures are far ahead of that of Amazon. Over the past 4 years, from 2012 to 2016, Amazon's GMV figures have grown from USD 61 billion to 136 billion.

Alibaba's growth rates have been higher- they've grown from USD 171 billion in 2012 to about 547 billion in 2016.


Although GMV growth rates and volumes are significantly higher for Alibaba, profits are an entirely different story.
Amazon's profit volumes have grown at much higher rates than Alibaba, as it can be seen in the infographic.


Amazon is very well known as one of the most innovative companies in the eCommerce space. Their subscription service for expedited shipping and freebies, Amazon Prime, has 65 million paying members (it's estimated that 60% of American customers are Prime members) who spend about 4.6-times more money on Amazon than non-Prime members.

Alibaba's most important and famous innovation has to be Singles Day, an annual shopping holiday in China that they created. By several figures, it is the biggest shopping event in the world. Surprisingly, it's almost thrice as big as Cyber Monday and Black Friday combined!

Apart from these, both Amazon and Alibaba have their own payment platforms. Pay With Amazon, Amazon's new digital payment service has 33 million users. Alipay, Alibaba's payment platform is the world's largest mobile and online payment platform with 400 million users!

How the race will look like in 2020

The US Ecommerce Market is currently Pegged at $632 billion by 2020, where as the Chinese Ecommerce Market is Pegged at $1.7 Trillion. It's clear from our stats that Amazon is stealing all the new customers whoโ€™re spending online in the US. Although Alibaba already accounts for more than 80% of all online purchases in China, with just a 53% internet penetration, there is still a lot of room for growth.

The number of users and sales will continue to rise for years to come since dropshippers love the idea of setting up websites using e-commerce platforms like Shopify. It makes the process a whole lot easier.

While Amazon is much more innovative, Alibaba has huge growth potential in their own home turf.


That was a lot to take in, wasn't it?

We've depicted and illustrated all this data with all the stats in an infographic. Enjoy!

Embed This Image On Your Site (copy code below):

Adi Suja

Adi is the Founder and Chief Growth Officer at Growthetics, a growth-focused content marketing agency. He helps with the growth of the Ecommerce Platforms blog.

Comments 2 Responses

  1. I had used to be Amazon.com regular customer and not too much to say that I was their fan customers since 2009. All my orders were shipped either to United States or Malaysia. Their customer service department, I think was the best in the world which tend to solve anything which would make you love them, be satisfied while logging out with smiley, i.e. get a free shipping, free replacement but kept the original merchandise. I had spent few emails to them, suggesting them to see the South Asian market, to have physically closer fulfillment center, especially in South East Asia (Malaysia, Singapore
    Indonesia). Hence Amazon.com could reduce the expensive shipping cost from the United States or officially offers FREE shipping policy to our region. My opinion, by justifying not just looking at the number of populations, but the billion worth gross online shopping transaction made by peoples in recent 5 years, especially Malaysia and Singapore. But Amazon.com’s person whom received my emails was not took that as an important message. My forecasting is right, the vast growing of online shopping have taken place tripled, and Alibaba Group took the opportunity to open their 1st out side China distribution hub in Kuala Lumpur, last 2017 December. The race between Amazon and Alibaba-Aliexpress now would be changed, by the fast move of Alibaba Group to fill up the gap in South East Asia that were forgotten by Amazon, by adapting the Amazon.com shopping concept. Amazon.com has everything that can attract customers, but they were too much underestimating the market in our region. But Aliexpress.com look at this opportunity differently. They started just in 2010, but gradually improve the concept and offers of e-commerce services. Cheaper prices with free shipping sold by 3rd party merchants, same concept like eBay, but they strictly protect customers from being dishonest cheating and so on (because at that moment we were very skeptical with Chinese merchant). Tme after time, people start to trust and feel save shopping at Aliexpress. But most of customers in our region didnt had any experience shopping at Amazon.com. They didn;t know that Amazon.com is the greatest online shopping mall on the globe in terms of varieties, pricing, shipping speeds, quality of ‘live’ customer service, return policies and shopping experiences compared to Alibaba Aliexpress. Amazon.com has their own warehouse, sold and shipped by them, which can offers very low prices, return/free/consolidated under their quality service while Aliexpress doesn’t has that physical fulfillment centers, they just provide the virtual platform. Now, Aliexpress has moving ahead than Amazon.com in Asia, one of the advantages maybe half of merchandises sold in the world are made in china, even at Amazon.com with American brand stuffs. So they will sell them at very low prices directly from oem manufacturers that produces same branded products at Amazon. Aliexpress now learn faster, they come with huge flash sales every year with major discounts. I think if Amazon.com took my email seriously at the moment, did proper market surveys and take the risk to come closer to this region, Aliexpress maybe will lost some of the billions they gain now.. perhaps.

  2. Its really a tough competition between the two ecommerce giants, thanks for the comparison. Glad to read such great post.

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