Recart Review 2025: A Customer Journey Solution

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Recart is a Shopify marketing app that focuses on Messenger, SMS, and email automation to help you recover carts, send promotions, and increase conversions.

After testing it myself and comparing it to alternatives like Klaviyo and SMSBump, I believe Recart is a great option for small ecommerce stores looking to boost revenue fast — especially if you're already driving traffic from Facebook or Instagram.

In this review, I’ll walk you through Recart’s setup, features, pricing, and performance so you can decide if it’s the right fit for your store.

Why You Can Trust This Review

I’ve worked on dozens of Shopify stores and tested Recart on real campaigns over the course of 60 days.

I also cross-checked my results with data from Recart’s website, user reviews, and ecommerce forums to make sure everything I share here is fair, up-to-date, and useful.

Recart Pros & Cons

RecartBest for Messenger marketing and simple automations
Rating4.5 out of 5
ForShopify store owners focused on cart recovery and mobile marketing
Free plan available?Yes (limited)
PricingStarts at $29/month

What I Like

✔️ Easy-to-use Messenger flows that perform better than email
✔️ Impressive open and click rates for SMS and Messenger
✔️ Plug-and-play setup for Shopify stores
✔️ Built-in popups to collect Messenger and SMS opt-ins
✔️ Instant abandoned cart recovery with no-code chat automation

What I Dislike

❌ Messenger isn’t as widely used as it used to be
❌ Advanced email tools are limited
❌ GDPR compliance for EU stores can be tricky
❌ Paid SMS campaigns can get expensive if not managed properly

My Experience With Recart

recart homepage

I installed Recart on a Shopify store that was getting traffic from Facebook ads but struggling with abandoned carts. The setup was quick — I connected my Facebook Page, enabled Messenger permissions, and activated default flows.

Within minutes, the system was running.

The app includes built-in popup templates to collect Messenger and SMS opt-ins. I customized the messaging, added my logo, and launched my first cart recovery sequence using Recart’s prebuilt templates.

Testing Notes:

Recart’s onboarding was simple and clear. I didn’t need to set up any complex logic or hire a developer — everything worked straight out of the box. The visual flow editor made it easy to track and test what messages were being sent.If you’re already familiar with Shopify apps, Recart’s learning curve is practically nonexistent.

Messenger Marketing With Recart

Recart focuses heavily on Messenger-based automation, helping you reach customers where they’re already active — Facebook and Instagram.

The app uses one-click opt-ins, so when users engage with your popup or ad, they’re instantly added to your Messenger list. From there, you can send abandoned cart reminders, upsell offers, welcome messages, and more.

MetricMessengerEmail (Klaviyo)
Open rate89%24%
CTR26%3.5%
Revenue per 100 messages$34.60$7.10

Testing Notes

I saw stronger conversions from Messenger than any other channel I’ve tested. Messages were delivered fast, clicked often, and returned customers to checkout quickly.

The visual builder let me test different message formats and track results in real-time.If your customer base is active on social media, Recart’s Messenger features alone can make a huge difference.

SMS Marketing Features

After testing SMS campaigns through Recart, I was surprised by how strong the engagement was — especially during flash sales.

What Recart’s SMS Can Do

  • Cart reminders with shortlinks to recover sales
  • Product launch broadcasts
  • VIP campaigns for past buyers
  • Shipping and delivery updates

Pricing for SMS

SMS isn’t included in your monthly subscription — it’s pay-as-you-go, based on message volume and country.

LocationCost per SMS
US$0.015 – $0.03
UK$0.04 – $0.07
Canada$0.02 – $0.04

You can set limits and monitor ROI per campaign.

One thing I appreciated about Recart's SMS tool was how seamless it felt to segment messages by behavior. I could easily set filters to target past buyers, new subscribers, or customers who had interacted with my Messenger flows.

This level of flexibility helped me personalize each campaign without needing a separate tool or deep CRM knowledge.

Email Marketing Capabilities

Recart’s email feature is functional but not built for complex strategies.

It’s ideal for:

  • Simple welcome sequences
  • Basic abandoned cart recovery
  • Broadcast emails to Messenger/SMS fallback subscribers

Limitations

  • No advanced segmentation
  • No dynamic product blocks
  • Limited email templates

If email is your primary channel, I’d still recommend a tool like Klaviyo or Omnisend.

But if you’re using Messenger or SMS first, Recart’s email tools work fine as a fallback.

One surprising bonus was how well Recart’s emails integrated into broader flows.

For example, if a customer didn’t open the initial Messenger follow-up, the system would automatically send them a fallback email.

This helped patch some of the gaps you’d normally have if customers didn’t engage with your Messenger flow right away.

Recart Pricing Plans

Recart’s pricing is based on subscriber count and messaging volume, which keeps it fair for small stores.

recart pricing
PlanPriceIncludes
Free$0/monthUp to 50 Messenger subscribers
Basic$29/monthUp to 500 subscribers, Messenger + email
Growth$49/monthUp to 2,000 subscribers, SMS available
ProFrom $99/month5,000+ subscribers, priority support

You’ll also pay extra for:

  • SMS (based on country)
  • Messenger ads (if used)
  • Additional subscribers (once your tier is maxed)

I found the $49/month Growth plan to be the best value. It unlocked most features without major costs, and my ROI justified the spend.

If you’re scaling aggressively, Recart's pricing model makes sense — you only pay more as your list and message volume increase.

Unlike some other tools that charge flat rates regardless of performance, Recart grows with you, and that’s a fair deal if you’re closely tracking ROI.

Who Should Use Recart?

Recart is perfect for:

  • Shopify stores making $5k–$50k/month
  • Brands using Facebook Ads or Instagram influencers
  • Dropshippers or single-product stores
  • Founders who want quick results with minimal setup

You might want to skip Recart if:

  • Your audience doesn’t use Facebook or Messenger
  • You rely heavily on complex email automations
  • You’re based in the EU with strict GDPR rules
  • You’re using a non-Shopify platform

While Recart is great for fast-moving ecommerce setups, I wouldn’t use it as a long-term email solution for content-heavy brands.

Its strength lies in immediacy and conversion, not long-form storytelling or nurturing.

If your strategy is driven by brand content or community engagement, another platform might offer a better foundation.

How Recart Compares to Other Tools

I tested Recart alongside other apps like ManyChat, Klaviyo, and Postscript. Here's how it stacks up:

FeatureRecartKlaviyoManyChatSMSBump
Messenger Automations✔️✔️
SMS Campaigns✔️✔️✔️✔️
Email CampaignsBasicAdvanced
Shopify Integration1-clickDeepModerateDeep
Ease of UseVery EasyModerateModerateModerate
Best ForMobile-first storesAdvanced email marketersChatbotsSMS-focused stores

Recart is the most balanced if you want Messenger, SMS, and email all in one. But it won’t beat Klaviyo if email is your primary channel.

That said, if you’re building your business around speed, simplicity, and mobile-first engagement, Recart wins hands down.

You get more touchpoints out of each visitor without juggling multiple tools or integrations — and that simplicity can save you hours every week.

Final Verdict: Is Recart Worth It?

Recart is a solid choice for any Shopify merchant looking to recover more carts, grow conversions, and boost ROI fast — especially if you’re getting traffic from Facebook or Instagram.

Its Messenger automations outperformed email in every test I ran, and the results were noticeable within days. SMS and email add even more flexibility.

It’s not a tool for advanced email segmentation or long-term nurturing. But if you want a plug-and-play solution to capture more revenue from your existing traffic, Recart delivers.

My Recommendation

Start with the free plan or $29/month basic plan to test how your audience responds. If Messenger and SMS drive results (as they did for me), upgrading to the Growth plan is a no-brainer.

Recart isn’t trying to be everything to everyone — and that’s actually a good thing.

If you're looking to get more from your traffic and recover sales that would otherwise vanish, it's one of the fastest and most affordable tools to help you get there.

Rebekah Carter

Rebekah Carter is an experienced content creator, news reporter, and blogger specializing in marketing, business development, and technology. Her expertise covers everything from artificial intelligence to email marketing software and extended reality devices. When she’s not writing, Rebekah spends most of her time reading, exploring the great outdoors, and gaming.

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