Blog

If you go to Cratejoy as a consumer, you'll find a multitude of subscription boxes to fit your own tastes. Would you like to get comic books delivered to your door every day? Chances are you'll be able to find a box. Would you rather a book every month with beautiful literature and poetry? There's a box for that as well. Cratejoy is an incredible marketplace for searching and finding some of the most interesting things in life, then having them sent directly to you.

Continue reading “Cratejoy Review: Everything You Need to Know”

Finding a place to hire an ecommerce designer or developer is a little trickier than it might initially seem. You have the option to go with job boards, expert communities or cheap labor sites.

I'm not about to directly recommend places like Upwork and Freelancer.com. Although I've had a few logos designed by people on Fiverr, we're talking about constructing and managing your ecommerce website. These are some of the more complex forms of websites out there, so it's not recommended considering you can find somewhat affordable designers and developers who are known to do a great job.

Continue reading “The Best Freelancing Options for Ecommerce Development”

Whether a customer contacts you through email, phone, chat or a support ticket, they want a fast response. At that moment in time that's the only thing they desire.

Therefore, a speedy response time should always be your primary objective when establishing a support system. After that the customer is going to judge you on the quality of support. This ties into how knowledgeable you sound, if you resolve their problem on the first try and if you're accommodating to any problems they have encountered on your site.

Continue reading “A Comprehensive Guide to Using Social Media for Customer Service”

Let's say a customer named Susan stops by your outdoor gear online store.

Susan purchases a gift to be sent to a friend. A month later she doesn't recognize the charge on her bill so she asks to have it refunded through her bank. This results in a potential chargeback for your ecommerce store.

The same goes for Steven, who comes to your site with fraud in mind. He buys a pair of boots, claims they were never delivered and asks his bank for a refund.

Now, one example is unintentional while the other is malicious, but both could end up costing your company big bucks if the chargebacks aren't handled properly.

That's where Charegbacks911 comes into the picture.

Continue reading “The Ultimate Chargebacks911 Review in 2023”

Some commons problems often arise when ecommerce professionals look for payment processing, like too many fees, high fraud or processing errors.

These hurdles make it a pain in the butt when researching for the best payment processing, but Alternative Payments has a new business model that attempts to get rid of these situations.

Continue reading “The Ultimate Alternative Payments Review”