You know the drill. A customer stops by your store and tries to buy a product. They're pretty pumped about this new pair of shoes, completing a few hours of research and forking over a large chunk of money during the checkout process. Only one problem lurks in the shadows: The shoes are out of stock. Inventory management software could be the difference between losing customers for life and keeping people around for years to come.
Why? Because no one wants to come to your website and waste minutes, or even hours, considering an item that's not even available.
The same goes for you on the backend.
Inventory is your store's life force. If an item isn't available, or you fail to move a product through the proper logistical channels, you're bound to run into problems with both present and future customers.
That's where an inventory management software comes into play.
We've highlighted your best options below, with some of them offering full sales and inventory suites, while others providing simpler, more compact inventory management tools.
Inventory Management Software: Seller Cloud
Seller Cloud boasts a strong set of features, as it's one of the suites we were talking about above. With scheduled listings, shipment handling, inventory tracking, customer feedback management and product catalog building, you receive a little bit more than a regular inventory management app. The main reason we like Seller Cloud so much is because of its multitude of integrations. For example, you can connect with channels like Amazon and eBay, along with vendors, shopping carts, repricers, payment gateways and more.
Since we're mainly focusing on inventory management for this article, let's take a look at some of the core features. To start, you can keep your inventory in-sync throughout all platforms, and the system allows for multi-warehouse management solutions. There's a tool for reserving certain inventory for deals and channels, while all vendor feeds are updated with changes with your inventory. Low stock alerts are sent to you, just in case you'd like to send out a new order. Finally, inventory tracking is packaged in for both you and the customer.
Channel Advisor is yet another ecommerce suite filled with products for bringing in new customers, managing inventory, handling social commerce and expanding your product intelligence. The Channel Advisor software assists companies that would like to get products posted all over the internet, without adding too much work into the process. For example, Channel Advisor has a digital marketing “channel,” in which all of your products are distributed on places like Google. Bing, Yahoo Facebook.
The system then moves onto marketplaces. So, for example, it would ensure that all of your items are stocked and ready to sell on sites like Amazon, Walmart, Sears and eBay. After that, Channel Advisor has features for gaining insights and understanding whether people are buying certain products online or offline. This product data is turned into insights for better establishing how you're going to improve your conversions over time. Once you take a look at it, most of the products inside the suite are solely dedicated to your inventory, making it one of the top choices out there.
nChannel is a cloud-based multichannel platform that connects your sales channels with your fulfillment channels. It integrates front-end sales channels like Shopify, Magento, Bigcommerce, Amazon, and eBay with your back-end systems such as NetSuite, MS Dynamics GP, NAV, and RMS. Through integration of your systems, nChannel centralizes inventory, order, and product information management into one place.
This inventory management software ensures you don't oversell by updating inventory levels in real-time across all your sales channels as orders are placed. It also automatically sends online order information back to your fulfillment system to ensure your orders are fulfilled quickly and accurately. Overall, these components help you create a better customer experience. Customers will know when inventory is available and the status of their order. If you're serious about multichannel, then nChannel helps you overcome those complexities.
The 4PSite software is a multi-channel and cloud-based order and inventory management program, and it connects with some of the most popular ecommerce platforms such as Bigcommerce, Magento, Shopify and Volusion. In addition, you can connect your inventory and make sales through marketplaces like eBay, Amazon, Rakuten, Etsy and Newegg. This is an entirely web-based inventory management center, so you only have to open up one dashboard for all of these platforms and marketplaces. For example, you could check the availability of a product in real time, as a customer is placing it in their shopping cart.
Quite a few features are packaged into the 4PSite software. To start, customers will never make an order on a product that is already out of stock. You get barcodes and cost tracking, along with searching, filtering and bundles. The inventory overview module is useful for forecasting, while the shipping management integrates right into the system. Inventory forecasting is a huge bonus, and you can always go in there to manage reorders and suppliers. With solid optimization, inventory reports and QuickBooks integration, 4PSite allows your business to have accurate unit counts, and it makes purchasing quick and easy.
Dear Systems is primarily for small businesses, making it a little cheaper and more manageable than some of the other inventory management solutions we've talked about so far. The main feature you'll want to look at for ecommerce is the way it lets you sell and manage through multiple sales channels. Manufacturing, purchasing, sales, accounting and inventory management is all wrapped into the software, bringing about a nicely integrated suite.
In terms of the inventory management tools, you gain access to product families, or variations of the same product with different SKUs. You'll also find options for loading products from your online shop, along with multi-warehouse management. The barcode scanning streamlines and automates the entire inventory management process, while the numerous integrations with platforms like Shopify, eBay and WooCommerce come in handy as well.
Along with integrations with platforms like Magento, WooCommerce, Shopify and Amazon, the StitchLabs inventory software has a nice set of primary features. For example, you get full inventory control with a beautiful dashboard and impressive insights. The cross-departmental unification allows your team to collaborate, while the multi-channel inventory module is completely automated.
This inventory management software is designed for you to accurately forecast and act when the demand changes. We also like that it integrates with QuickBooks, considering your books are going to thank you at the end of the year because of the real-time inventory tracking.
Over to You
If you're running a small business, I would highly recommend Dear Systems. Other than that, it's completely up to you when deciding which of the best inventory management software to go with. If you've had any experience with any of the tools above, feel free to share your thoughts in the comments below.