Shipbob WMS Review – Complete Guide for 2024

In today’s Shipbob WMS review, we’re taking a closer look at the features and benefits of the leading Shipbob Warehouse Management System.

Designed to help business owners save time and money on inventory and order management, this WMS solution promises entrepreneurs an all-in-one environment for minimizing slow, manual fulfilment processes.

The cloud-based software combines warehouse and inventory management, with reporting, analytics, and more, to help you make the most of your warehousing strategies.

Not only can you use this technology to reduce day-to-day manual work, but you can also utilize the features to improve your relationships with your target audience.

Here’s everything you need to know about Shipbob WMS.

ShipBob WMS Pros and Cons

What is Shipbob?

Shipbob is a global fulfilment service and software company, initially founded in Chicago. The company assists businesses in managing their logistics, and delivering products to customers across the globe.

Any business selling physical items from their ecommerce store can work with Shipbob to ensure those products reach their customers as quickly and conveniently as possible.

Shipbob helps companies save time and money on the fulfillment process. With support from this company, brands can reduce their overall costs by 12%, increase order value by 97%, and reduce cart abandonment rates by 18%.

Primarily, the company acts as a middleman for the fulfillment process. Companies ship their products to Shipbob, and then the company stores your items in secure fulfillment centers closest to your target audience.

When a customer places an order on your website, Shipbob picks, packs, and ships your order for you, minimizing the amount of work you need to do as a business leader. Although Shipbob’s primary service revolves around fulfillment, it also offers a range of other services, including its WMS software, for Warehouse Management.

The solution also integrates with a range of ecommerce platforms and marketplaces, from Shopify, to Square, Amazon, WooCommerce, and BigCommerce.

What is the Shipbob WMS Solution?

Shipbob WMS is a comprehensive cloud-based warehouse management system.

Designed to scale to the needs of any business (large or small), the WMS solution provides business leaders with access to the same software and tools Shipbob uses as a world-leading logistics and warehouse management company. The toolkit helps Shipbob to handle more than 40 warehouses worldwide, offering shipping and delivery support to more than 7000 brands.

According to Shipbob, the WMS service gives businesses a single point of truth they can use to manage all of their inventory and order data. Countless companies have already leveraged this solution, such as the “Off the Ranch” brand, who shared a review here:

The cloud-based WMS can be accessed anywhere you have an internet connection, so it’s easy to track information on the move, or through your smartphone. Plus, you can track multiple warehouses in the same place, and empower multiple users to access your system.

The all-in-one platform is easy to use, and even comes with tools to help you onboard new and temporary staff, track productivity, and discover new ways to boost efficiency.

Shipbob WMS Features

Shipbob WMS basically includes all of the functionality companies need to manage their warehouse inventory, boost team efficiency, and streamline supply chains.

The all-in-one solution combines warehouse management, with order management, inventory management, transportation tools, pick and pack support, and reporting and analytics. There’s also a comprehensive app store available, so you can link in the tools you already use (like your ecommerce platform), and an open API for creating custom automated workflows.

As an added bonus, Shipbob promises dedicated support and guidance for every customer, with help from the Shipbob leading technical and fulfillment services team.

The core features of the Shipbob warehouse management software include:

Warehouse management:

Perhaps unsurprisingly, warehouse management is the core feature of the WMS solution. Cloud-based technology allows you to track and manage operations at one or multiple warehouses, with unlimited support for as many users as you like. You can monitor global warehouse operations from anywhere in the world. With Shipbob WMS, companies can:

• Access better efficiency with behind-the-scenes views into stock levels and inventory counts
• Create more productive warehouses with step-by-step guidance for teams
• Reduce costs and improve shipping times with access to logistics providers
• Track crucial information about pricing and customer bases for each warehouse
• Reduce manual shipping mistakes and save money on warehouse management

Inventory, orders, and transportation:

With comprehensive dashboards for all of your inventory data, order information, and transportation flows, Shipbob WMS makes it easy to boost inventory accuracy. You can implement uploaded images of your products for checks and balances at every stage, there’s also location specific inventory visibility, and intelligent cycle counts available through every stage of the fulfilment process.

The inventory management dashboard in the Shipbob WMS solution provides real-time data into every individual SKU performance and order histories. There’s also the “Ideal Inventory Distribution Tool” which helps you to calculate the most strategic approach to storing inventory across locations if you’re selling to a global audience.

Pick and pack:

The pick and pack tools included in the WMS platform make it easy to maximize workflow efficiency. There are flexible options for batching, automatic clustering, and single order picking, as well as custom clustering. Plus, the intuitive dashboard makes it easy to onboard and train new packers in minutes.

You can create packing slips, and generate pick lists automatically for your teams, to rapidly boost efficiency and workplace productivity. You’ll also be able to create branded shipping labels within your software to add to every order.

Automation:

Shipbob’s fulfillment tools and warehouse management solutions utilize cutting-edge automation to optimize and enhance warehouse operations. Companies can take advantage of automated reorder notifications to time inventory replenishment strategies and reduce stockouts.

There are Cubiscan machines to determine the most effective box size for products based on their weights and dimensions. Plus, you can create pick lists automatically, and leverage barcoding and barcode scanners to track orders throughout the fulfillment process.

Analytics and insights:

Throughout the full WMS system, companies can access top-level order fulfilment metrics, tracking order counts using picked, packed, and labelled statuses. Plus, you can identify orders that need to be prioritized with a couple of clicks. With order routing and carrier selection tools already built in you can speed up transit times by accessing the best third-party logistics solutions for each order.

Shipbob WMS also comes with a host of additional useful tools to help businesses make better decisions about the future of their company. You can create pricing pages to ensure consistency with your profit margins. Check your inventory and track your customer connections in the same place. Plus, there’s a helpful real-time dashboard where you can track useful metrics.

Shipping management and warehouse distribution

As mentioned above, Shipbob makes it easy to ensure ecommerce brands are making the most of their delivery strategies. Whether you’re a DTC company or you work with a fulfillment network on a dropshipping strategy, you can utilize a range of shipping orders within the platform. There are even tools to help you accelerate shipping orders.

For instance, partnerships with leading logistics companies could mean you can rapidly deliver 2-day shipping to some of your local customers. Shipbob even contributes to faster shipping times with distributed inventory options which allow you to split your inventory between locations, to keep items as close to your target audience as possible.

Warehousing storage

The Shipbob WMS solution allows you to eliminate in-house fulfillment stresses, by outsourcing your warehousing strategy to a third-party logistics company (3PL). This means that another company can handle picking, packing, and shipping your customer orders for you. With years of experience and expertise managing inventory, Shipbob offers excellent experience for ecommerce brands.

The company even offers expert support and step-by-step guidance every step of the way, to ensure you’re making the most of your fulfillment services.

App store and API access:

Fulfillment and logistics management has a lot of moving parts. That’s why Shipbob ensures you can connect all of your essential tools and resources in the same space. The system offers turnkey integrations with all major ecommerce platforms, as well as B2B and EDI integrations for wholesale distribution and dropshipping. There are also native integrations for ecommerce tools like Klaviyo, Happy Returns, NetSuite, and Gorgias.

For custom developer integrations and automated workflows, technical customers can access an open API environment. This makes it easy to adjust your warehouse management strategy to your specific needs, and keep all of your tools connected.

Shipbob WMS Customer Service

One of the things that makes Shipbob WMS such an appealing option for today’s business leaders, is the company’s unique approach to customer service. Not only does Shipbob have years of experience managing and shipping orders, but it has an excellent reputation for customer support and service.

The expert team can work with ecommerce businesses and retailers throughout the globe, helping them to develop their own warehouse strategy from scratch. Shipbob creates a best-in-class custom onboarding plan for each client, based on their unique needs, which includes:

• Support with on-site or virtual implementation, promising zero downtime when you implement your new technology into your workflows.
• Warehouse efficiency and change management consultations, to help you unify your sales channels, and make the most of warehouse optimization.
• Dedicated account manager support for your fulfillment solution, with one-on-one support and rapid troubleshooting if anything goes wrong with your strategy.
• Ongoing product education, strategic planning, and operational optimization for every member of your team.

You can even check out some excellent customer case studies and reports from companies already using Shipbob’s software on their website. Plus, there’s access to plenty of educational resources on the Shipbob platform too.

Shipbob WMS: Pricing and Availability

Shipbob’s warehouse management solution is priced on a per-customer basis. This means there are no pricing packages listed on the website. Instead, you need to contact the team and discuss your fulfillment needs with the experts to get a quote.

Your price will depend on a number of factors, such as your inventory levels, where you serve customers, and the amount of support you need.

Shipbob WMS provides access to amazing support across 40 warehouses utilized by thousands of merchants across the United States, Canada, Australia, and Europe, so just about any business can get their company running smoothly with the platform in no time.

Plus, the company works with some of the biggest shipping experts from around the globe to ensure you can deliver your items to customers as quickly and safely as possible.

Shipbob WMS: The Verdict

Overall, Shipbob WMS is an excellent tool for business leaders, offering companies an opportunity to turbocharge their fulfillment strategies, reduce costs, and streamline teams. If you’re looking for a way to take your fulfillment and warehouse management strategy to the next level, then Shipbob WMS could be the perfect tool for you.