Are you scouring the web looking for a break down of Chargify pricing? Or, are you after a quick Chargify review? Either way, you're in the right place because that's precisely what you'll find here in this blog post. Below, we're going to dive into exactly what Chargify has to offer and how much it charges for its products.
There's lots to cover with this elastic billing system, so without further ado, let's get to it!
Chargify splits its product into five categories:
- Subscription management
Let's look at each one of these in turn…
If you're managing recurring billing, you'll be pleased to hear that Chargify empowers you to experiment with different recurring payment models. This gives you the freedom to test and adjust your pricing strategy to meet your consumer's needs best.
In fact, Chargify is so confident they can support your billing needs that they say on their website: ‘If you can imagine it, we can bill it.' – all that to say, there's a good chance that Chargify will the lay the foundations you need to be able to bill your customer in any way you please.
Here are some of the more popular billing structures Chargify users utilize:
- Freemium: Offer a free giveaway to drive traffic and grow your email list
- Trial: Offer users either a free or paid trial period. You can set the trial as long or short as you please.
- Setup: Charge a one-time setup fee (either when the customer signs up or after a trial period expires).
- Billing frequencies: Bill consumers weekly, monthly, quarterly, annually – or create your own custom billing periods.
- One-time charges: Create a one-off payment at any time.
- Fixed-price subscription billing: Just define the regular price of your product/service and billing frequency, and the billing software takes care of the rest!
- Usage-based pricing: Charge customers only when they consume your products and/or services.
- Quantity-based: Charge customers based on the number of items they're subscribing to – for example, the number of user licenses they've purchased.
- Metered: Bill for units that reset to zero at the end of the billing date. For instance, minutes used on a mobile phone contract.
- Per unit usage-based pricing: No matter the quantity, you charge the same cost per unit. So, whether a shopper purchases one or one million units, they pay the same price per unit.
- Volume usage-based pricing: Here, you can set multiple price brackets where the price per unit hinges on the shopper's number of units purchased.
- Stair-step usage-based pricing: Again, you can set numerous price brackets. However, in this instance, the pricing is based on a range instead of a per-unit basis.
- Hybrid pricing: As its name suggests, this is where you combine multiple billing models to create a hybrid-style system.
- Pay as you go: This is self-explanatory, so we won't bother going into any detail here!
- Invoicing: Again, this is pretty self-explanatory.
- À La Carte Pricing: Here, you can sell an array of products and/or services and empower consumers to create a “bundle” based on their specific needs.
- Multi-frequency pricing: This enables you to link more than one subscription to individual customers so that you can charge the subscriber for several subscriptions across different billing periods.
- Minimum or maximum pricing: This is a more advanced pricing structure that comes in handy if you need to set a minimum or maximum price for your products/services.
- Custom pricing: Here, you can customize the recurring charges you bill each customer – ideal for non-profits.
- Split-amount pricing: This enables you to define a specific cost or percentage amount to be paid upfront. Then, the customer is due to pay the remaining balance upon delivering the product or service.
- Perpetual license pricing: You can collect a one-off upfront payment and then proceed with recurring “maintenance and support” costs.
Chargify provides everything you need to track and manage your subscriptions throughout the customer lifecycle. As time passes, your subscribers build up a history with your brand – most notably, renewals, chopping and changing between different subscriptions and pricing plans, the promotional offers they purchase, etc. Fortunately, you can manage all of that (and more) with Chargify.
Chargify provides you with a centralized interface where you can keep an eye on all your subscription activity. From here, you can access:
- Plan changes
- Your customer's billing history, current balances, and renewal dates
- Active coupons
- Customer notes
You can also edit:
- Customer details and billing info
- Your customer's preferred subscription plans
- Component quantities
- Price points
- Customer balances
Not to mention, you can also:
- Apply discounts
- Process refunds
- Take a note of external payments.
On top of that, you also have complete control over your sign-up experience. Chargify offers a couple of ways to sign up your audience up to whatever you're offering. For starters, you could use one of Chargify's customizable, PCI-compliant signup pages. Rest assured, these boast responsive design, so they look fabulous no matter which device visitors use. Plus, you can indicate which credit cards your payment gateway (PayPal, Stripe, Braintree Blue, etc.) accepts. This simple touch works wonders for helping guide potential subscribers through the sign-up process.
You could also use Chargify's API (providing you have the coding smarts) to integrate your own signup forms and/or shopping cart process. The choice is yours!
To make your life (and your team's) easier, Chargify also enables you to provide customers with a self-service option without having to write a single line of code. By this we mean, subscribers can access a ‘Billing Portal' where they can upgrade/downgrade as they please, review their billing history, and manage their account-related info.
You can even launch automated emails at different stages of the customer lifecycle. Chargify comes with an array of entirely customizable templates across the following topics:
- Welcome emails
- Notification that the customer's trial is ending
- An upcoming renewal notice
- A receipt after a transaction
- A notification that the subscriber's card on file is expiring
…These are just a few examples, but you get the gist.
Chargify prides itself on the fact their real-time revenue recognition feature. This works wonders for automating your reporting and streamlining ASC 606 & IFRS 15 compliance. As you probably already know, as of 2019, all international companies must report their revenue in a way that complies with these accounting standards. This is made so much easier when you have a reliable solution that can automatically generate reliable revenue reports. These are based on daily rather than monthly calculations to ensure reliability and accuracy.
You can also generate deferred revenue balance reports detailing revenue that you haven't “earned” yet. This gives you a better idea of the obligation you have to deliver products and/or services in the future. Over time, your deferred revenue decreases as it converts into genuine income.
When you generate reports using Chargify, you'll get a breakdown of every component in your product catalog. Here, you can filter through this data by product name and easily export your data for any given period.
In terms of analytics, you'll be relieved to hear Chargify provides reliable, real-time SaaS insights. On top of that, you get access to pretty sophisticated reporting tools, like offer-lever filtering. This functionality gives you a better understanding of your customer adoption, retention, price elasticity, and so on.
Over time, you'll get a greater understanding of your monthly recurring revenue – what's driving it, trends, your customer base, etc. In fact, you can even focus on individual movements for each subscription – which makes it easier to optimize what's working for your business.
If you want, you can even opt to receive a daily summary of your revenue movements sent directly to your email inbox.
Best of all, Chargify's reports enable you to see core metrics at a glance, most notably:
- Churn count
- Start of period count
- Gross MRR churn
- Net MRR churn
- Retention cohorts
The same goes for financial reporting. With just a few clicks, you'll get a granular view of your:
- Total revenue
- Total billed (total revenue and any applicable taxes)
- Payments (including collected, expected, and uncollected)
- Net Revenue: Total revenue minus refunds for previously received payments
Not only that, but as Chargify keeps such a close eye on the numbers, it's able to prompt you to take a proactive approach when it comes to monitoring subscription changes and revenue. For instance, you can create revenue alerts, where you define changes to income that trigger a real-time email and in-app notification. This makes it much easier to monitor high-value conversions and potential churn risks.
It's also worth noting that Chargify automates your sales commission calculations. By this, we mean you're able to associate revenue with specific sales reps in real-time to ensure your team is paid the correct commission owed to them.
Chargify offers loads of integrations across various categories, so much so that we don't have time to list them all here in this Chargify review. In light of that, we're just going to draw attention to some of Chargify's most popular add-ons:
Now, the section you've all been waiting for: Chargify pricing.
Chargify offers three pricing packages to choose from Scaling, Success, and Specialized. So, let's take a look at what each has to offer…
The Cheapest Chargify Pricing Plan: Scaling
- Subscriber relationship management features
- Subscription and usage pricing models
- Account activity tracking
- Advanced sales tax automation
- Hosted signup pages
The Success Plan
At $499 a month, the Success package certainly hikes up in price. This includes $50,000 a month of revenue and 0.9% of revenue on overages.
The Success plan comes with everything in the Scaling bundle and:
- Unlimited Product Configurations
- Advanced MRR & Churn Analytics
- Trial to Paid Subscription Insights
- Marketing Campaign Attribution
- QuickBooks Online & Xero Integrations
The Most Expensive Chargify Pricing Plan: Specialized
- Revenue operations
- Predictive forecasting
- Automated sales and vendor commission calculations
- Multi-layer account configuration
- Netsuite and SalesForce integrations
Chargify Review: Chargify's Customer Support
Chargify's self-help section is pretty extensive – over on their documentation page, you can search for the answers you're looking for, and there's an excellent chance you'll find it. Their knowledgebase is nothing short of extensive.
Alternatively, Chargify's customer service team is available 24/7. More specifically, you can access phone support on 800-401-2414. On top of that, there's also a thriving community of Chargify users. Over on the forums, you can network with other developers, entrepreneurs and get your questions answered.
Chargify Review: Dunning Management
With Chargify‘s automated dunning, this billing management software attempts to retake customer payments in the event of a failed credit card transaction or a direct debit payment that doesn't go through. Needless to say, this handy feature works wonders for retaining customers and boosting revenue.
Chargify's Pros and Cons
If you just want to measure Chargify's usefulness for your needs, nothing beats a quick pro-cons list. With that said, let’s take a look at this tool’s advantages and drawbacks.
- Chargify offers a versatile set of billing structures and frequencies for you to use
- Phone support is available 24/7
- Basic email marketing is included to create email funnels.
- Chargify is designed specifically for B2B SaaS companies.
- Chargify is stable and reliable, with next to no downtime.
- Chargify is a scaleable tool that can grow as your customer base does
- Missed payments are handles automatically with Chargify's dunning system.
- Customer bills and information are easy to adjust.
- Chargify's monthly subscription price is on the higher end, making this tool inaccessible for smaller businesses on tight budgets. You’ll need to really consider whether you warrant its purchase for it to offer good value for money.
- Each Chargify account can only charge in one currency.
- Some customers have found Chargify's reporting tools lacking and had to turn to other solutions to measure the metrics they needed.
- Chargify’s service isn't ideal for one-time charges.
Are You Ready to Start Using Chargify?
In short, if you're a B2B SaaS company looking to manage your monthly subscriptions. Chargify could be the payment processing and billing management system you've been looking for. It doesn't matter the company size – small business, startups, large enterprises, providing you've got the budget, Chargify is an excellent solution.
So, considering Chargify pricing and everything it has to offer, do you think you'll opt for this billing system? Or, will you go for one of the many Chargify alternatives – for instance, Recurly, Chargebee, Zuora… to name a few? Either way, let us know what you decide in the comments box below. We would love to hear from you!