The Best Help Desk Software for Shopify

Articles Help Desk Help Desk Software

The best help desk for Shopify ensures Shopify merchants can give their customers fantastic service and support. With help desk software, you can track issue tickets and customer requests more effectively, assign tasks to team members based on their skills, and so much more.

Help desk software offers a phenomenal opportunity to improve customer satisfaction, increase sales, and even unlock more repeat buyers for your store. Even better, there are a host of apps available to integrate directly with your Shopify store builder.

Continue reading “The Best Help Desk Software for Shopify”

Top Free Zendesk Alternatives in 2023

Articles Help Desk Software

Looking for free Zendesk alternatives? Then, you’re in the right place. For people in search of reliable, easy-to-use services and help desk tools, there are few names with more clout than Zendesk. The solution is one of the most popular in the world, with hundreds of thousands of users.

Unfortunately, for beginners in the business world, Zendesk does have a downside – its cost. If you’re limited in terms of budget, then you might find it difficult to manage the expenses associated with running a tool like Zendesk. Fortunately, you’re not completely out of luck.

While free helpdesk tools rarely have the advanced features and functionality you’d get from a fully-featured solution like Zendesk, they can offer the basic tools you need as a beginner, to serve your audience. Today, we’re going to be looking at some of the top free options on the market, to help you determine if one of them is right for you.

Continue reading “Top Free Zendesk Alternatives in 2023”