Did you know that live chat app solutions have the highest satisfaction level for any customer service channel, with a 73% approval rating? Email is the next closest with a 61% approval rating. Can you imagine how much happier your customers would be if you had a live chat module in your online store.
How much more would you have in sales? Would you be able to hire new people with the additional sales? Chances are, a live chat module could help you move to the next level with your online company. The market is filled with live chat modules, and all of them cater to different companies, so I put together a list of the best ones, with each option telling you if it’s right for your store.
Continue reading “Best Live Chat Apps (Sep 2022): Which is the Best for Your Ecommerce Business?”
Multi-vendor online shops, aka marketplaces, are gold mines when done right. The big dogs are Etsy and eBay, but you can find popular niche multi-vendor sites such as ThemeForest. The idea behind multi-vendor sites is to allow people, or companies, to create profiles and post their products for sale.
When customers come to your multi-vendor site they can pick one item from John Q web designer and another from Company XYZ and it is all processed through the same shopping cart. The multi-vendor payment processing system divides the payments behind the two vendors and everyone goes home happy. This ecosystem of people creating and selling in one place helps the customer find a more diverse set of products, and you, the site owner can make some big bucks through fees.
Continue reading “The Best Ecommerce Platforms & Shopping Carts for Multi-vendor Ecommerce Marketplaces”
There are tons of free Shopify apps out there. Some are great, while others not so much. The good news is that Shopify does a wonderful job of filtering out the bad apps with reviews and moderation.
If you're unfamiliar with Shopify, start by reading our Shopify review. Once that's complete, you'll start to understand why Shopify is so popular as an ecommerce platform. One of the main reasons is because of its app selection.
Similar to an iPhone, Shopify becomes extremely powerful with the help of apps. Some of these apps are free, while others you have to pay for. Some allow for better accounting, while you can also find Shopify apps for marketing, sales, fulfillment, and design.
Today, I reviewed and selected the 10 best free Shopify apps for you to use in your new store. This way, you'll have no problem keeping costs low, but the functionality is still excellent.
So, keep reading to learn more about the best free Shopify apps on the market!
Continue reading “The 15+ Best Free Shopify Apps on the Market”