SharpSpring Pricing 2025 – Which Plan Should You Pick?

SharpSpring starts at $449 per month, making it a solid option for ecommerce businesses with high-ticket products, B2B sales, or complex funnels.

It combines CRM, email marketing, and automation tools into one platform, helping you manage leads, recover abandoned carts, and scale more efficiently.

In this review, I’ll walk you through exactly what you get for the price, how it compares to other tools, and whether it’s worth the investment for your store.

Why You Can Trust This Guide

I’ve reviewed dozens of CRMs and marketing platforms across ecommerce categories, from startups to mid-market.

This SharpSpring pricing breakdown is based on direct data from SharpSpring, verified partner agencies, and up-to-date pricing as of July 2025.

All features, costs, and comparisons here are reviewed through the lens of what ecommerce businesses actually need – from recovering abandoned carts to managing B2B pipelines and driving automated upsells.

SharpSpring Pros & Cons

Best for ecommerce brands with complex sales cycles or high-ticket products

Overall Rating: 4.5/5

Pros	Cons
Advanced automation workflows	Expensive for small stores
Built-in CRM + sales pipeline	No free plan or trial
B2B lead tracking and nurturing	Setup fees may apply
Great integrations with Shopify, BigCommerce, and WooCommerce	UI not as intuitive as Klaviyo or ActiveCampaign

Quick Look: SharpSpring Pricing Summary

Plan	Monthly Price (USD)	Contacts	Best For
Starter	$449/month	Up to 1,000	Small teams, ecommerce with sales reps
Growth	$999/month	Up to 10,000	Growing DTC+B2B stores
Enterprise	Custom pricing	20,000+	Large-scale ecommerce and agencies

No free plan available
Setup fees: $1,800+ depending on onboarding
Annual contracts often required

What I Like About SharpSpring

✔️ The automation capabilities are top-tier, with custom email workflows, lead scoring, and behavioral triggers
✔️ You get both marketing automation and CRM functionality in a single platform – no need to bolt on external sales tools
✔️ Powerful integrations with ecommerce platforms like Shopify, BigCommerce, and WooCommerce
✔️ Unlimited emails across plans, even the base $449/month option

What I Dislike

❌ There’s no free plan or free trial, so you’ll be committing before you test
❌ Smaller ecommerce businesses may find the pricing steep, especially if they’re under $500K/year in revenue
❌ SharpSpring’s UI has a learning curve and isn’t as modern or intuitive as other platforms like Klaviyo
❌ You’ll likely need onboarding help – setup can take weeks

My Experience With SharpSpring’s Setup Process

Getting started with SharpSpring isn’t like jumping into a plug-and-play email tool. Once you book a demo, a sales rep will walk you through a custom pricing plan based on your needs, list size, and team.

Onboarding involves several steps:

1. Defining your sales pipeline stages
2. Mapping out automation workflows (e.g., abandoned carts, upsells)
3. Integrating ecommerce platforms (like Shopify)
4. Importing existing contact lists and tagging customers
5. Configuring lead scoring and email templates

Expect a 2–4 week onboarding window depending on the complexity of your business.

I’d recommend working with a SharpSpring certified partner agency if you don’t have an in-house marketing ops team.

What Do You Get For the Price?

Even at $449/month, SharpSpring delivers a surprisingly broad feature set. Here's what’s included on the base plan:

Core Features in All Plans

• Built-in CRM with deal tracking
• Unlimited email sends
• Visual workflow builder for automation
• Custom landing pages and forms
• Dynamic email content
• Social media scheduling
• Behavioral-based email triggers
• Lead scoring and custom personas
• Campaign analytics and attribution
• Ecommerce platform integrations (Shopify, BigCommerce, WooCommerce)

For ecommerce stores doing high-ticket or wholesale sales, the CRM features alone can justify the price.

SharpSpring gives your team a centralized view of every customer interaction, whether they came through a contact form, email click, or sales call. That kind of insight is invaluable when deals take multiple touches to close.

Beyond that, SharpSpring can help eliminate the need for cobbling together separate apps.

If you’re currently paying for a CRM (like Pipedrive or HubSpot), plus Klaviyo or Mailchimp, plus landing page software, then SharpSpring can reduce your stack to one tool.

What makes this even more appealing is the unlimited email sending included in every plan.

For ecommerce stores that do high-frequency promotions, product launches, or B2B outreach, SharpSpring avoids the deliverability and volume caps seen in many lower-tier email tools.

That makes the pricing a little easier to justify for businesses actively investing in email growth.

SharpSpring vs Other Marketing Tools

To help you decide if SharpSpring is the right fit, here’s how it compares to other popular marketing platforms.

Tool	Monthly Price	CRM Included	Ecommerce Focus	Best For
SharpSpring	$449+	Yes	Moderate	Hybrid DTC/B2B ecommerce
Klaviyo	Free – $275	No	Strong	DTC, fast-growing brands
ActiveCampaign	$29 – $149	Light CRM	Moderate	Email automation, budget-focused
HubSpot	Free – $800+	Yes	Limited	Larger businesses, complex pipelines
Mailchimp	Free – $299	No	Moderate	Basic ecommerce campaigns

SharpSpring is ideal if you:

• Have a sales team or reps handling customer outreach
• Need full pipeline visibility for high-ticket or custom orders
• Want to consolidate your tools into a single ecosystem

It’s worth noting that while tools like Klaviyo and ActiveCampaign offer more budget-friendly entry points, they often require stacking additional platforms to handle the full marketing and sales workflow.

If you're scaling and need fewer moving parts, SharpSpring can simplify operations in a way that adds long-term efficiency.

Plus, if you’re doing both DTC and wholesale, the built-in CRM functionality is a huge advantage for sales tracking and communication.

SharpSpring Integrations for Ecommerce

SharpSpring integrates directly with ecommerce platforms and tools including:

• Shopify
• BigCommerce
• WooCommerce
• Stripe
• Zapier
• Google Analytics
• Facebook Ads
• Salesforce
• LinkedIn Lead Gen Forms

You can trigger workflows based on shopping behavior, sync contact and order data, and personalize campaigns using Shopify tags or customer fields.

For example:

• Send product recommendations after cart abandonment
• Nurture wholesale leads who downloaded a catalog
• Create post-purchase drip campaigns for cross-sells or subscriptions

These integrations are a major part of SharpSpring’s appeal. Rather than relying solely on email opens or clicks, you can build entire customer journeys triggered by product views, cart size, or previous purchases.

That opens the door to highly personalized marketing campaigns – not just generic sequences – which is particularly useful for stores selling products with longer buying cycles or multiple decision makers.

Customer Stories: Ecommerce Brands Using SharpSpring

Case Study 1: B2B Furniture Retailer

• Integrated SharpSpring with Shopify + QuickBooks
• Built automated email flows for quoting and sample requests
• 24% increase in closed B2B deals in 6 months
• Consolidated 3 tools into 1, saving $800/month

Case Study 2: High-End Fashion Dropshipping Brand

• Used lead scoring + segmentation to target VIP buyers
• Abandoned cart recovery automation improved by 18%
• Replaced Klaviyo + Trello + PipeDrive with SharpSpring

Case Study 3: Wholesale Coffee Supplier

• Built a sales pipeline to manage 100+ leads per month
• Created dynamic email offers based on order history
• Increased repeat purchases from 1.2x to 2.5x per customer

Each of these brands benefited not just from automation, but from SharpSpring’s ability to unify marketing and sales data.

That visibility into lead status, customer behavior, and campaign performance helps ecommerce teams respond faster and more strategically.

For businesses that depend on relationship-building and repeat orders, having the right CRM in place can make a direct impact on monthly revenue.

Is SharpSpring Good Value for Money?

Let’s be honest – the base price tag of $449/month isn’t cheap. But the value depends on your business model.

When SharpSpring is worth it:

• You’re selling high-ticket products ($300+ AOV)
• You have a sales team or wholesale division
• You’re manually managing leads across spreadsheets or multiple tools
• You want advanced marketing automation without Frankensteining 5 apps

If you're trying to recover more revenue through advanced segmentation, personalized offers, or post-purchase automation, SharpSpring could unlock serious revenue lift.

When it’s not a fit:

• Your store makes under $20,000/month
• You sell simple DTC products with no sales reps
• You rely mostly on ads + email newsletters
• You want a plug-and-play email tool with minimal setup

For simpler businesses, a combo of Klaviyo + Shopify or ActiveCampaign + WooCommerce is likely more efficient and affordable.

But if your business is scaling, has a team involved in lead conversion, or manages B2B and DTC channels, then SharpSpring’s pricing can start to look more like a cost-saving move rather than an expense – especially when factoring in how much other tools charge at scale.

Final Verdict: Who Should Choose SharpSpring?

If you're an ecommerce brand that blends B2B sales with DTC, offers custom products, or uses a sales team to close deals – SharpSpring is a top-tier platform that brings marketing, CRM, and sales under one roof.

If you’re a solo Shopify seller moving candles or T-shirts, it’s probably not for you.

Summary Table: Is SharpSpring Right for You?

Store Type	Recommended?	Why
DTC only, <$500K/year	No	Too expensive, too complex
High-ticket ecommerce	Yes	Advanced automation + CRM needed
B2B ecommerce	Yes	CRM + lead management
Hybrid stores (DTC + wholesale)	Yes	Unified tracking + automation
Startups or budget-limited stores	No	Better off with Klaviyo or ActiveCampaign

Choosing SharpSpring really comes down to the structure and complexity of your store. If you have multiple stakeholders involved in the customer journey – sales reps, support teams, or partner resellers – SharpSpring offers more control than most platforms on the market.

It’s not a fit for everyone, but for the right ecommerce operation, it can be a major upgrade to both your workflows and your bottom line.