Webs.com is one of the oldest website builders on the market, offering a simple drag-and-drop interface for building small business websites.
But when it comes to selling products online, how does it compare to modern ecommerce platforms?
To find out, I tested Webs.com extensively — from setup and ecommerce features to design tools and support.
If you're thinking about launching an online store with Webs.com, this review will give you all the insights you need.
Why you can trust this review
This article is based on real testing of Webs.com alongside 10+ other ecommerce builders.
I evaluated pricing, features, templates, ease of use, SEO, and ecommerce capabilities to determine whether Webs.com is still a serious player in 2025.
Webs.com Pros & Cons
Webs.com
Best for very basic sites or beginners with no ecommerce needs
Score: 2.0 out of 5
| Pros | Cons |
|---|---|
| Easy to use for basic websites | Outdated templates |
| Free plan available | Very limited ecommerce features |
| No coding required | Only PayPal supported as a payment gateway |
| Simple drag-and-drop editor | Lacks SEO and blogging tools |
| Fast setup process | Not mobile-optimized or responsive |
What I Like
✔️ Simple drag-and-drop site builder
✔️ Affordable starting plans
✔️ Good for brochure-style websites or personal projects
What I Dislike
❌ Ecommerce functionality is outdated and restrictive
❌ Only supports PayPal for payments
❌ Very few templates, and they aren't responsive
❌ Lacks critical SEO tools like structured data or blog support
❌ Mobile performance is poor compared to other platforms
My Experience With Webs.com
I signed up for a free Webs.com account using just an email address — no payment info needed.
The setup process was fast. I was prompted to name my site, choose a template, and start editing using their drag-and-drop builder.
But almost immediately, I could tell the platform hadn't kept pace with other builders. The editor felt dated. Templates were hard to customize. Mobile previewing wasn’t available in real-time.
And once I explored the ecommerce features, it became clear that Webs.com wasn’t built to compete with tools like Shopify, Wix, or Squarespace.
Webs.com Ecommerce Features
You can technically sell products using Webs.com’s ecommerce functionality, but it’s very limited and only available on the Pro plan ($22.99/month).
Ecommerce Tools Breakdown
| Feature | Available on Webs.com? |
|---|---|
| Product listings | Yes |
| Inventory management | No |
| Product variants | No |
| Digital product support | No |
| Discount codes | No |
| Payment options | PayPal only |
| Abandoned cart recovery | No |
| Shipping tools | Basic flat-rate only |
| Tax calculation | No |
| Multichannel selling | No |
Webs.com lets you create product pages with descriptions, prices, and images, and connect your store to PayPal. But that’s about it.
You won’t find:
- Support for Stripe, Apple Pay, or Google Pay
- Any integrations with marketplaces like Amazon, Etsy, or eBay
- Tools for subscriptions, digital downloads, or customer segmentation
If your business relies on any of these ecommerce features, Webs.com won’t meet your needs.
Even for very basic stores, Webs.com lacks features that are considered standard today. For example, you can’t set product variants like sizes or colors, and there are no automated tools for order emails, taxes, or customer tracking.
The ecommerce module feels like an afterthought rather than a focus area, which makes it unsuitable even for low-volume sellers who want to keep things simple but functional.
Design & Templates
Webs.com offers a small collection of pre-designed templates, but they feel outdated and don’t hold up against competitors in terms of visual quality or flexibility.
Template Limitations
- Very few modern layouts
- No responsive design (mobile optimization is inconsistent)
- Limited font, color, and layout customization
- Cannot edit directly in mobile view
Compared to platforms like Wix (900+ templates) or Shopify (over 250 themes), Webs.com’s design options feel very limited.
Quick Comparison
| Platform | Template Count | Mobile-Optimized | Customizable |
|---|---|---|---|
| Webs.com | ~30 | No | Limited |
| Wix | 900+ | Yes | Very customizable |
| Shopify | 250+ | Yes | Medium customization |
| Squarespace | 100+ | Yes | Highly customizable |
If visual presentation matters to your brand (and it should), Webs.com will feel like a major step backward.
On top of the design limitations, the lack of responsive editing tools makes it hard to build a consistent mobile experience.
Many templates don't adapt well across screen sizes, which can hurt conversions and user trust.
With mobile-first indexing now a key part of Google’s algorithm, using a non-responsive site builder could directly affect both your visibility and sales.
Pricing & Plans
Webs.com offers a free plan, but it includes ads and no ecommerce features. You’ll need to upgrade to the Pro plan to unlock store functionality.
Current Pricing (2025)
| Plan | Price (USD/month) | Includes Ecommerce |
|---|---|---|
| Free | $0 | No |
| Starter | $5.99 | No |
| Enhanced | $12.99 | No |
| Pro | $22.99 | Yes (Basic only) |
Unlike other platforms, you don’t get much for the price. There are no advanced features, no blogging tools, and no marketing integrations.
And you’re locked into PayPal-only payments.
Other platforms like Shopify or Wix offer far more value — even at entry-level pricing.
The Pro plan feels expensive for what you’re getting, especially when you consider that Wix and Squarespace offer full ecommerce access for less money, along with marketing tools, SEO features, and high-quality templates.
With Webs.com, even after upgrading, you’ll likely hit a wall early — leading to the need for a costly migration later on.
SEO & Marketing Features
This is where Webs.com struggles most.
If your goal is to drive traffic organically, Webs.com puts you at a disadvantage.
SEO Tools You Get
- Edit page titles and meta descriptions
- Add alt text to images
- Set basic page URLs
What’s Missing
- No schema markup or structured data
- No blog for content marketing
- No control over canonical tags
- No redirects, sitemap settings, or robots.txt editing
- No integration with SEO tools like Semrush or Google Search Console
Without structured SEO support, your store will have a hard time ranking in search engines. This makes Webs.com a poor choice for anyone relying on organic traffic to generate sales.
Even beginners need foundational SEO tools to compete in search results. Today, most ecommerce builders allow users to set canonical URLs, add structured data for products, and publish optimized blog content.
Webs.com doesn't offer these, which means your visibility and ability to build long-term traffic is severely limited.
Performance & Hosting
Webs.com includes hosting with all of its plans — even the free one. There’s no need to configure servers or deal with hosting providers.
But the performance lags behind.
Site Speed & Uptime
- Page load speeds are slower than Wix and Shopify
- No built-in caching or CDN
- Sites often fail mobile performance audits
- Uptime is solid (around 99.9%), but not blazing fast
For ecommerce, speed matters — especially on mobile. A slow or poorly optimized site can hurt conversions and user experience.
What’s missing here is any ability to optimize performance. You can’t control caching settings, use third-party optimization plugins, or host media externally.
This hands-off hosting may sound convenient, but it’s limiting if your site starts to grow or if you care about load times — especially during promotions or holiday traffic spikes.
Customer Support
Webs.com’s support is limited and depends heavily on the plan you're on.
Support Options
| Channel | Available? |
|---|---|
| Help Center / Articles | Yes |
| Email Support | Yes |
| Phone Support | Only on Pro plan |
| Live Chat | No |
| Community Forums | No |
Compared to Shopify’s 24/7 chat support or Wix’s responsive ticketing system, Webs.com’s customer service feels underwhelming. It’s not ideal if you’re running an ecommerce store and need fast support for issues like order fulfillment or payments.
One of the most frustrating things is the lack of real-time support. If your payment system fails or you need urgent help during a launch, you’re stuck waiting for an email reply.
That’s not ideal in ecommerce, where downtime can mean lost sales. For mission-critical stores, this level of support just isn’t practical.
Final Verdict: Should You Use Webs.com for Ecommerce?
Webs.com is easy to use and might work for a personal site or a basic business homepage, but it’s simply not built for modern ecommerce.
If your goals include:
- Scaling an online store
- Selling across channels
- Managing orders and inventory
- Running marketing campaigns
- Ranking on Google
Then Webs.com isn’t the right fit.
Best for:
- Beginners who want a very simple website
- Local businesses that don’t sell products online
- Hobbyists with no ecommerce needs
Not suitable for:
- Businesses looking to grow
- Sellers who want advanced tools
- Brands that depend on SEO or content marketing
- Anyone who needs mobile optimization and performance
Even if you’re just testing out ecommerce for the first time, there are better beginner options available that give you flexibility to grow over time.
Builders like Wix and Squarespace offer starter-friendly interfaces with built-in ecommerce tools that scale with your needs.
Starting with Webs.com might feel simple now, but you could face a full site rebuild within months once you hit its limitations.
Better Alternatives to Webs.com
Here are three platforms I recommend if you’re serious about ecommerce:
| Platform | Best For | Pricing Starts |
|---|---|---|
| Shopify | Advanced ecommerce, scalable growth | $29/month |
| Wix | All-in-one builder with SEO & ecommerce | $16/month |
| Squarespace | Stylish ecommerce for creative brands | $23/month |
Each of these platforms includes features like:
- Multichannel selling
- Flexible payment gateways
- Strong SEO tools
- Built-in blogging & marketing
- Responsive templates
These builders are also backed by larger development teams, meaning you’ll get consistent updates, better customer support, and access to app ecosystems that expand your functionality over time.
Final Thoughts
If you're building a brochure site or personal project, Webs.com might be enough. But for anything ecommerce-related, it's simply outdated and not competitive in 2025.
There are better options that give you more control, better tools, and a real chance to grow your store.
Comments 0 Responses