SupDropshipping Review: Is This The Dropshipping Platform for You?

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When it comes to launching your own online store, the conversation wouldn't be complete without discussing drop shipping. Dropshipping is often the cheapest, least risky way for new entrepreneurs to sell online.

With drop shipping, you sell products from a third-party dropshipping supplier via your ecommerce website. However, your supplier stores the products in their warehouses and ships them directly to your customers. That way, you don’t have to keep inventory at home or waste money on merchandise, warehousing costs, or shipping.

In light of this, it's no wonder that nearly one-third of all online stores use dropshipping!

To get started with this venture, you'll need to find and use a reliable dropshipping platform where you can browse popular items to sell.

The ideal platform should offer:

  • A good product selection
  • Customization options
  • The opportunity to generate a decent profit

With that in mind, we're putting on such contender under the microscope: SupDropshipping. So strap yourself in because we have a lot to cover!

About SupDropshipping

SupDropshipping review

Based in Hong Kong, SupDropshipping is a global dropshipping distribution platform that's been around since 2010. In that time, they suported over 1600 clients.

Sellers can source thousands of products from China's wholesale market, including products from websites like 1688.com. Getting started is easy. Users can register an account via the SupDropshipping website and begin browsing items using a range of intuitive search functions. Most notably, image search and a handy browser extension, which we’ll explore in more detail in a sec.

It’s also easy to sync SupDropshipping with several ecommerce platforms and online marketplaces; more specifically, SupDropshipping integrates with:

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SupDropshipping Review – Product Sourcing

SupDropshipping review

As we’ve already hinted at, SupDropshipping provides access to hundreds of thousands of items from the Chinese wholesale market across a wide range of product categories, including:

  • Home and garden
  • Apparel
  • Toys and hobbies
  • Sports and entertainment
  • Office and school supplies
  • Cell phones and accessories
  • Jewelry and fashion

…and many more.

Many products come with multiple variations, so rest assured, a wide range of designs is available.

Finding the Best Items to Sell

SupDropshipping review

To navigate this vast range of items, there are three ways to browse through products:

Firstly, you can browse via the SupDropshipping website. This enables you to determine the minimum and maximum price of the item you’re searching for. You can also search for exclusive offers, which might only be on for a limited time and with limited inventory. Alternatively, you can also search for products with free shipping and items with a product video with just a tick. You can even choose which warehouses to include in your search, which comes in handy if doing business closer to home is essential to your brand.

Alternatively, you can use SupDropshipping's image sourcing function. Just navigate to “Sourcing” under “Find Product” inside your dashboard and upload a product image. Then, SupDropshipping will try to locate similar items. This is especially helpful if you’ve seen a trending item but haven’t caught its name!

Lastly, you could fill out a product sourcing form. This is worth doing if you’re looking to find competitive quotes for an item you’re already selling. Select your synced store, identify a product tag, and enter the product name. Then, SupDropshipping will provide you with potentially thousands of quotes for similar items from their suppliers.

At this point, it’s also worth mentioning that you can source products directly from 1688.com by keyword or image searches.

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Ordering Samples from SupDropshipping

To ascertain an item's quality, it’s always a good idea to order a sample. SupDropshipping makes adding any item from their product catalog to your own cart easy. Unfortunately, there are no discounts for buying samples.

New users get access to coupons which can be used as a sample order discount.

  1. $1 for an order of $3.98
  2. $10 for an order of $100

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The SupDropshipping Chrome Extension

SupDropshipping offers a chrome extension that makes finding comparable products for items listed on Amazon a breeze.

Here’s how it works:

Once you’ve installed the extension, you can click on it when you see a product you like on Amazon. You can then send a purchase request to the SupDropshipping team, and they’ll try to find the item for you. Alternatively, you can click “find a better price,” and a list of product images will appear for you to use as a base for your search. SupDropshipping will list the items it can easily import to your store.

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SupDropshipping Review – Storage and Order Management

SupDropshipping provides a simple dashboard to manage orders from. Once a product is purchased by one of your customers, you’ll receive a tracking link enabling you to keep an eye on the shipping process.

Most items are stored in SupDropshipping’s own warehouses. Still, the platform also supports overseas warehouses, including facilities located in the US, UK, Canada, Mexico, France, and Spain.

SupDropshipping's average shipping time is three to 15 days and relies on couriers like DHL, FedEx, UPS, EMS, and many more to handle deliveries.

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SupDropshipping Review – Additional Services

SupDropshipping offers a range of additional services to help assure product quality and provide a better-branded service for your customers. Let’s take a look at some of these options:

Quality Inspection

You can get in touch with SupDropshipping to request a quality inspection for the items you’re shipping out. Here, all of your products are checked by a staff member for breakages or other defects before they go out. Pricing for this service isn’t advertised on the website, but you’ll receive a quote when you reach out. This is a mandatory service for all orders on Sup, not paid or additional.

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Product Photography

SupDropshipping also offers a product photography service that ensures you have high-quality product images to upload to your online store.

There are three options:

The standard service includes high-resolution product photos on a white background. The initial five images are free; after that, there’s a charge of $5 per photo.

The Premium option is “Lifestyle Shooting.” Here, your products are displayed against a custom background. Prices start at $50 per project and require you to contact your Sup Drop Shipping agent to discuss your needs. However, we think it's worth noting that the example shown on its website is poorly photoshopped, making us a little nervous about recommending this option.

Finally, the Pro option includes 360 product photography to showcase the product from all angles. This service also comes with a gif in which the viewer can rotate the product. Prices for this service start from $80. They also accept additional requests on product photography or video shooting, for which price may vary.

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Logo Engraving and Custom Packaging

Generally speaking, a common problem with dropshipping is that it’s difficult to brand your shopping experience in a way that’s unique to your online store. In response to this issue, SupDropshipping offers an array of customization services.

You can also opt for logo engravings. Here, you can have text or even small images engraved into specific products. Availability for this service depends on whether the product is suitable for engraving. Prices for all custom packaging are transparently marked in the packaging store.

You can purchase custom packaging from the “Pro services” section in your dashboard. Here, you can choose from custom jewelry boxes, flannel bags, plastic zip bags, cardboard boxes, and much more. Of course, the price depends on the packaging you choose. That said, you can expect to pay anywhere between $0.02 to $0.80 per item.

Products with the “POD” tag are available for print-on-demand, meaning you can customize the product with a design or artwork of your choosing. However, this service is less intuitive than other competing POD providers. Namely, because you can only add a note and upload the artwork to a product. It’s not easy to tweak the placement of the artwork on the product or even review a template to get a feel for the final product.

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SupDropshipping Review – Pricing

SupDropshipping is free to use. When you add a product to your store, you determine how much profit markup you charge. Only additional pro services cost extra. But, unfortunately, many of these services aren’t priced transparently, so you’ll have to chat to your SupDropshipping agent to get an exact quote.Most additional services are transparent at prices, however, due to the diversity of requests, the price may increase.

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SupDropshipping – Customer Support

When you work with a dropshipping supplier, your brand’s reputation relies heavily on the quality and reliability of its services. Needless to say, if an item is late or damaged, this reflects negatively on you. As such, it’s vital you can rely on fast and efficient answers from a helpful customer support team.

Firstly, SupDropshipping assigns you an agent, so you have a specific spokesperson to help you with any concerns that arise. Additionally, you can ask a question in the community forum or contact the team via WhatsApp or email.

SupDropshipping’s customer service team works between 9 am to 7 pm HKT Monday to Friday and 10 am to 5 pm HKT on the weekends.

However, the platform sadly falls short of online self-help resources. For example, there are only 27 articles on their online help center, most of which have very little information. In addition, none of their services are explained in detail on their website. Not to mention, typos and grammatical mistakes litter their website, again hindering a credible impression.

Sup Dropshipping review

That said, customer reviews are mainly positive, with a 4.2 rating on TrustPilot. However, they only have 13 reviews in total and have enjoyed similarly little attention across other review platforms, making it difficult to gain a clear impression of what others think of the company.

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SupDropshipping Review – Pros and Cons

To wrap up this review, let’s take one final glance over SupDropshipping’s advantages and disadvantages.

The Pros:

  • With warehouses located worldwide, you can rely on faster, more reliable shipping.
  • You can choose from thousands of products across a wide range of popular product categories.
  • Custom product packaging, engraving, and POD services are available
  • You’re assigned an agent, so you always have someone to turn to with questions.
  • SupDropshipping is free to use
  • You can use their Google Chrome extension to find products you like on Amazon and add them to your own online store.
  • You can integrate with Shopify and popular eCommerce platforms and online marketplaces in just a few clicks.

The Cons:

  • SupDropshipping’s website is often uninformative regarding their pro services or how certain features work.
  • Thanks to typos and grammatical mistakes, SupDropshipping doesn’t appear as credible as it could.
  • SupDropshipping’s print-on-demand functionality doesn’t provide intuitive product artwork templates, making customization unintuitive and limited.
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SupDropshipping Review – Closing Thoughts

And that’s it! Now you know our thoughts on SupDropshipping. In summary, the platform provides many intuitive ways to source products from the Chinese wholesale market and offers a wide range of popular items. In addition, with its Google Chrome extension and reverse image search functionality, you can quickly source products other successful stores sell.

That said, SupDropshipping’s English website doesn’t create the most credible impression, and information is often scarce. So, suppose you proceed with this platform. In that case, we recommend ordering a sample product to see for yourself what the quality is like, especially if you’re paying extra for custom options.

Have you ordered from SupDropshipping before? We’d love to hear about your experiences in the comments box below!

Rosie Greaves

Rosie Greaves is a professional content strategist who specializes in all things digital marketing, B2B, and lifestyle. She has over three years of experience crafting high-quality content. Check out her website Blog with Rosie for more information.

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