Is jy 'n restaurantbestuurder of eienaar? As dit so is, sal jy al te vertroud wees met die belangrikheid daarvan om die perfekte verkoopspuntoplossing te vind en te gebruik. Die regte sagteware kan joune sowel as die werk van jou span 'n miljoen keer eenvoudiger maak. Dus, in hierdie artikel gaan ons een so 'n program dek, Upserve POS.
Gedurende hierdie resensie sal ons Upserve se hoofkenmerke, sy voor-, nadele en alles anders tussenin dek. Dus, as dit vir jou goed klink, kom ons duik reguit in die vleis en aartappels van hierdie artikel!
Who’s Upserve POS?
Die bestuur, bestuur en werk in die restaurant, gasvryheid of enige soort voedseldiensbedryf, kan 'n uitmergelende taak wees - en die skeppers van Bedien POS (voorheen bekend as Breadcrumb).
So, they’ve made it their mission to design and provide a point of sale solution with restaurant workers and managers in mind.
Dit is regtig 'n sagteware wat deur mense in die voedseldiensbedryf geskep is vir mense in die voedseldiensbedryf. Tydperk.
Upserve POS’ designers are all former restaurant managers, bartenders, and servers, so it’s safe to say, the team knows this industry inside out and back to front.
Dus, wat het hierdie POS te bied?
Upserve POS is 'n maklik-om-te-gebruik-en-lae-opsie-opsie wat die alledaagse hoofpyne in die gasvryheidsbedryf in die gesig staar. Naamlik deur gebruikers baie restaurant-spesifieke funksies te bied.
👉 Byvoorbeeld:
- Bestelgereedskap
- Tafelbestuur
- Restaurantbestuur
- Kliënte bestuur
Maar meer oor hierdie funksies in 'n sek.
Onlangs het Upserve POS 'n vennootskap met GrubHub gehad, wat beteken dat Upserve-gebruikers nou 'n integrasie het wat u in staat stel om aanlynbestellings en aflewering aan diners te bied. Handig, nie waar nie?
You’ll also be pleased to hear; this POS oplossing is compatible with both iOS and Android systems, so you can access this software even while you’re on the run. In fact, it’s exclusively mobile, which means you don’t need a computer or any other machinery to make the most out of this system. You can access Upserve’s back office and reporting features remotely from any device. As such, you can run your restaurant business from anywhere!
'N Sagtewaregebaseerde sagteware
Upserve POS is 'n wolk-gebaseerde stelsel. U benodig dus net 'n internetverbinding om toegang tot dit te kry.
But, never fear, Upserve POS also comes with an offline mode, so if your internet goes down, you can still use it. It encrypts and stores your diner’s credit card data onto your iPad (or whatever other mobile devices you’re using). This is where the info will stay until you manage to get back online to process the transaction.
Hoe maklik is Upserve POS om te gebruik?
Bedien POS is one of the simplest and easiest POS’s on the market, namely due to its uncomplicated design.
The user interface is best described as clutter-free, so there’s hardly anything to distract a busy server. This is partially what makes the system so intuitive and easy to navigate.
When you combine this with its intelligent use of touchscreen functionality, servers can swipe and modify menu items and tickets within seconds. Servers can also quickly change the table layout. This comes in especially handy if you’ve had to move tables around to accommodate a larger group.
Die meeste gebruikers meld dat hulle nuwe werknemers kan oplei oor hoe om dit te gebruik POS oplossing within less than a day. In fact, Upserve also boasts a convenient ‘Training Mode,’ which you can use even without the internet.
In terms of customization, Upserve excels. You can create as many menu items as you need. Then once you’ve done that, you can organize them into groups (if you want) — for instance, starters, drinks, desserts, etc. These ‘groups’ appear as a list of tabs on the right-hand side of the screen. You can even create a specific bookmark for your most popular items. Needless to say, this helps make the ordering process simpler and quicker.
With just a few taps, you can also edit checks. It’s super straightforward to add, delete, and modify items on your bills. And, providing you’ve got the right permissions, you can even change the pricing of items on the menu. This comes in useful for delivering VIP customers discounts on the fly!
👉 It’s not just customer checks you can manage with a couple of taps; you can also:
- Dui die sitposisie aan vir spesifieke bestellings
- Spesifiseer die aantal menu-items wat u benodig
- Make notes (this feature’s ideal for making the kitchen aware of a diner’s allergy).
Upserve POS’s Key Features
Afdruk druk
Sit Live Op
Bestudeer hoofkantoor
bestel
Personeelbestuur
Tafelbestuur
Kursus- en spyskaartbestuur
Laastens, Bedien‘s POS also automatically cancels a menu item as soon as it runs out. That way, your team knows when an item isn’t available. This works wonders for helping your staff set diner expectations from the get-go.
Verslagdoening
- Verkope: Dit sluit ook dinge in soos belasting, inkomste, en gastetellings.
- Betalings: U kan kontant, kredietkaarte en watter betalingsmetodes u ook al monitor, monitor. Met hierdie verslae kan u besonderhede insamel vir elke tjek en die terugbetaling wat u verwerk.
- Product mix: By this we mean, figures concerning category and item-levels, so you can see what’s selling and, more importantly, what isn’t.
- Arbeid: Dit dek inligting oor arbeidskoste, skedulering, produktiwiteit van werknemers, ens.
- Kontroleer besonderhede: Bedien ontledings van meer as 25 datapunte vir elke tjek. Dit bevat dinge soos bediener, menu-items, betalings, tjeknotas - om maar net 'n paar te noem!
- Leegte en komps: Met Upserve kan u leemtes en komponente opspoor volgens bediener, rede en outeur.
- Betaal en uitbetaal
Aanlyn bestel
Kitchen vertoonstelsel
Werknemerbestuur
betaalopsies
Laastens het u ook die opsie om outomatiese gratifikasies in te stel (dit kan ook handig te pas kom by groter tafels), en u kan 'n gedrukte of per e-pos kwitansie bied. Die keuse is vir hulle!
Kontantbestuur
Integrasies en byvoegings
If you want to extend the overall functionality of Upserve’s POS, you can do so by downloading a variety of integrations and add-ons from the Upserve Marketplace.
👉 For your convenience we’ve listed some of their more popular apps:
- Shogo
- KitchenSync
- RSI
- Plaat IK
- Avero
- Kom
- CTUIT
- Restaurant 365
- PeachWorks
- Kompeteer
- Gusto
- Dolce
- Homebase
- 7 skofte
- Beter kettings
- GrubHub
- Chowly
- Oop eetnetwerk
- Zuppler
- Spyskaart
- OpenTable
- tok
- resy
- VolgendeMe
- Die kliënt konneksie
- Veeg dit
- Optiese kaart
Net om 'n paar te noem!
Wat van hardeware en sagteware?
Soos ons sopas gesê het, Bedien POS is available on both Apple and Android devices, but you can access back-office reporting via any device that’s connected to the internet.
👉 It’s also worth knowing; you can connect Upserve POS with a variety of hardware:
- Meraki netwerk toerusting
- Epson-drukkeroplossings
- Upserve se staanplek en Kitchen vertoonstelsel
- Die Upserve EMV-leser (hierdie skakel via Bluetooth en werk saam met u huidige betalingsterminal).
- Upserve Tableside: This is a tableside ordering device and includes a five-inch screen and belt clip. It’s a portable, Android-powered device that fits comfortably in your hand. It empowers servers to take orders and settle payments from the convenience of the table where your diners are seated.
Hoeveel kos Upserve POS?
Daar is drie betaalde prysplanne. Dit pas op 'n verskeidenheid begrotings, soorte en groottes van restaurante.
👉 Let’s take a look at these packages in more detail…
Die kernsagtewareplatform
Dit kos $ 59 per maand per plek, and you’ll get:
- A single POS terminal license (it’s an additional $60 for each extra terminal license you need)
- HQ-insigte
- Upserve Live-app
- Upserve Workforce (hul werknemersbestuursinstrumente)
- Upserve bemarking
- Upserve betalings (2.49% plus 'n verwerking fooi van $ 0.15)
- 24-uurs kliëntediens van topgehalte van US-gebaseerde personeel, wat almal restaurantervaring het. U kan hulle kontak via telefoon, e-pos en live chat.
Die Pro-sagtewareplatform
Hier styg die prys tot $ 199 per maand per plek. Soos die Core-sagtewareplatform, gee hierdie pakket u die reg om 'n enkele POS-terminaleisensie te kry, maar ekstra koste kos slegs $ 50 elke.
U kry ook alles in die kernplan, sowel as:
- Outomatiese voorraadbestuur
- 'N Aanlyn-besteloplossing
- 'N Pasgemaakte lojaliteitsprogram
- Opsies in die menuoptimalisering
- Prestasie-insigte op u bedieners
Die Pro Plus-sagtewareplatform
Last but not least, there’s the Pro Plus sagteware platform. This is Upserve’s most expensive and extensive POS bundle, priced at $359 per month per location. Again, this entitles you to a single POS terminal license, and each additional licenses are only $40.
Dit sluit alles in die vorige twee planne in, plus:
- Aangepaste verslaggewing
- Data-API
- 'N Toegewyde rekeningbestuurder
Kredietkaartverwerking
Bedien gebruik sy eie kredietkaartverwerkingstelsel, wat 'n vaste koers bied in alle vlakke wat betaal is: 2.49% en $ 0.15 per transaksie.
Upserve POS Voor- en nadele
Dien voordele op 👍
- Ontwerp eksplisiet vir restaurantbestuurders en werknemers
- Uitstekende kliëntediens
- It’s easy to use both in terms of training new hires and as a general POS
- U kry toegang tot aanlyn-bestelfunksies
- Upserve spog met 'n aanpasbare koppelvlak
- Robuuste verslaggewing, analise en insigte.
Let’s take a look at Upserve’s kliëntediens in 'n bietjie meer detail:
Upserve bied tonne aanlyn opleidingsvideo's, 'n informative knowledge base, and an active community forum. If that doesn’t cut the biscuit, you can also receive technical support via the phone, through the in-app chat function, or through email. If you choose to go down that road, you’ll be happy to hear; customers describe Upserve’s customer support as: ‘fast, knowledgeable, patient, and honest.’
Die beste van alles, met die hoër betalingsplanne, ken Upserve kliënte-suksesbestuurders toe aan elke rekening. Dit werk wonderwerke om u te help om die beste uit u POS-oplossing te put.
They also have a blog that’s brimming with information en Facebook, Twitter, en LinkedIn-profiele, wat almal relatief gereeld bygewerk word. Dus, wees gerus, u moet die hulp kry wat u benodig!
Upserve POS Nadele 👎
Dit lyk asof daar twee belangrikste nadele is om te gebruik Bedien POS. Oor die algemeen kry jy effens minder geld as jy dit met sy mededingers vergelyk. Die ander hoofklagte is dat Upserve POS aan af en toe probleme ondervind het. Ongelukkig, as dit gebeur, gaan die hele stelsel af (dit kom ook gewoonlik gedurende besige werksure voor) - nie koel nie.
Sommige gebruikers kla ook dat hulle verskillende verpligte opdaterings moet aflaai. Dit is weereens gedurende die besige werksure op hulle gedruk, wat stilstand veroorsaak het, en soos u kan dink, sou dit ongelooflik frustrerend gewees het.
Wie moet Upserve POS gebruik?
It doesn’t matter whether you’re running a quick-service or a full-service restaurant, you’ll use Upserve POS to the fullest. This solution also comes in handy for managing the following kinds of businesses:
- kafees
- Deurry
- wynkelders
- brouerye
- bars
- Wegneemetes
- nagklubs
No matter the size of your menu Upserve POS can accommodate your needs. If you’re operating from more than one location, even better, because Upserve POS permits you to compare data from several restaurant locations.
Gereed om te begin gebruik van Upserve POS?
All in all, Bedien POS provides tons of perks and a relatively reliable service. Its interface is highly customizable, so you can personalize it to meet the exact needs of your business and servers. It’s simple to create a menu, arrange floor plans, take orders, and keep staff up to date with your latest notices.
Nie net dit nie, Upserve HQ en Upserve Live maak dit ongelooflik maklik vir bestuurders om die verkope dop te hou, die rekeninginstellings te wysig en verslae te sien ... alles vanuit die gemak van hul slimfoon.
But like any other POS solution, Upserve isn’t without its drawbacks. For instance, although the list of native integrations they offer is impressive, it isn’t as vast as some of their competitors. Plus, if you’re a larger restaurant, you’ll probably have to fork out for a more sophisticated inventarisbestuur integrasie.
Ons beste raad is om hul gratis demo 'n warrel te gee voordat u swaarverdiende kontant aan die oplossing verbind. Dit is die beste manier om te sien of die sagteware by u behoeftes pas.
Have you ever use Upserve POS before? If so, we’d love to hear about how you got on. Did they meet or exceed expectations? We hope so! Either way, tell us all about it in the comments box below. Speak soon!
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