Op soek na 'n Upserve POS Review? Kyk hierna

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Is jy 'n restaurantbestuurder of eienaar? As dit so is, sal jy al te vertroud wees met die belangrikheid daarvan om die perfekte verkoopspuntoplossing te vind en te gebruik. Die regte sagteware kan joune sowel as die werk van jou span 'n miljoen keer eenvoudiger maak. Dus, in hierdie artikel gaan ons een so 'n program dek, Upserve POS.

Gedurende hierdie resensie sal ons Upserve se hoofkenmerke, sy voor-, nadele en alles anders tussenin dek. Dus, as dit vir jou goed klink, kom ons duik reguit in die vleis en aartappels van hierdie artikel!

Who’s Upserve POS?

Die bestuur, bestuur en werk in die restaurant, gasvryheid of enige soort voedseldiensbedryf, kan 'n uitmergelende taak wees - en die skeppers van Bedien POS (voorheen bekend as Breadcrumb).

So, they’ve made it their mission to design and provide a point of sale solution with restaurant workers and managers in mind.

Dit is regtig 'n sagteware wat deur mense in die voedseldiensbedryf geskep is vir mense in die voedseldiensbedryf. Tydperk.

Upserve POS’ designers are all former restaurant managers, bartenders, and servers, so it’s safe to say, the team knows this industry inside out and back to front.

Dus, wat het hierdie POS te bied?

Upserve POS is 'n maklik-om-te-gebruik-en-lae-opsie-opsie wat die alledaagse hoofpyne in die gasvryheidsbedryf in die gesig staar. Naamlik deur gebruikers baie restaurant-spesifieke funksies te bied.

👉 Byvoorbeeld:

  • Bestelgereedskap
  • Tafelbestuur
  • Restaurantbestuur
  • Kliënte bestuur

Maar meer oor hierdie funksies in 'n sek.

Onlangs het Upserve POS 'n vennootskap met GrubHub gehad, wat beteken dat Upserve-gebruikers nou 'n integrasie het wat u in staat stel om aanlynbestellings en aflewering aan diners te bied. Handig, nie waar nie?

You’ll also be pleased to hear; this POS oplossing is compatible with both iOS and Android systems, so you can access this software even while you’re on the run. In fact, it’s exclusively mobile, which means you don’t need a computer or any other machinery to make the most out of this system. You can access Upserve’s back office and reporting features remotely from any device. As such, you can run your restaurant business from anywhere!

Kyk na die POS-tuisblad

'N Sagtewaregebaseerde sagteware

Upserve POS is 'n wolk-gebaseerde stelsel. U benodig dus net 'n internetverbinding om toegang tot dit te kry.

But, never fear, Upserve POS also comes with an offline mode, so if your internet goes down, you can still use it. It encrypts and stores your diner’s credit card data onto your iPad (or whatever other mobile devices you’re using). This is where the info will stay until you manage to get back online to process the transaction.

Hoe maklik is Upserve POS om te gebruik?

Bedien POS is one of the simplest and easiest POS’s on the market, namely due to its uncomplicated design.

The user interface is best described as clutter-free, so there’s hardly anything to distract a busy server. This is partially what makes the system so intuitive and easy to navigate.

When you combine this with its intelligent use of touchscreen functionality, servers can swipe and modify menu items and tickets within seconds. Servers can also quickly change the table layout. This comes in especially handy if you’ve had to move tables around to accommodate a larger group.

Die meeste gebruikers meld dat hulle nuwe werknemers kan oplei oor hoe om dit te gebruik POS oplossing within less than a day. In fact, Upserve also boasts a convenient ‘Training Mode,’ which you can use even without the internet.

In terms of customization, Upserve excels. You can create as many menu items as you need. Then once you’ve done that, you can organize them into groups (if you want) — for instance, starters, drinks, desserts, etc. These ‘groups’ appear as a list of tabs on the right-hand side of the screen. You can even create a specific bookmark for your most popular items. Needless to say, this helps make the ordering process simpler and quicker.

With just a few taps, you can also edit checks. It’s super straightforward to add, delete, and modify items on your bills. And, providing you’ve got the right permissions, you can even change the pricing of items on the menu. This comes in useful for delivering VIP customers discounts on the fly!

👉 It’s not just customer checks you can manage with a couple of taps; you can also:

  • Dui die sitposisie aan vir spesifieke bestellings
  • Spesifiseer die aantal menu-items wat u benodig
  • Make notes (this feature’s ideal for making the kitchen aware of a diner’s allergy).

Pas POS-hardeware op

Upserve POS’s Key Features

Kom ons kyk na Bedien‘s more renown features in a little more detail. As we’ve already said, Upserve supports your staff from the moment diner’s sit down right the way through to when they leave.
With that in mind, here’s a list of their hallmarks:

Afdruk druk

U kan aangepaste bestellings en kwitansies na afgeleë drukkers stuur en druk. Met slegs 'n paar kliek, kan dit bedieners die versoeke aan die tafel stuur na die kitchen of die kroeg. Alternatiewelik kan u kliëntrekeninge na u kwitansiedrukker stuur.
💡 Top Wenk: U kan kies om terminale op te stel om slegs met spesifieke drukkers (of almal) te kommunikeer. Die keuse is joune.

Sit Live Op

Dit is debatteerbaar Bediense gerieflikste funksie. Via Upserve Live het u toegang tot hul verslagdoeningsfunksies via 'n app op u slimfoon. U kan ook u verkope en ander intydse data dophou via die app.
Its interface is very user-friendly, which makes this app all the more accessible for monitoring your business from the convenience of your phone. This comes in especially handy if you’re an entrepreneur, manager, or restaurant owner who’s always on the move!

Bestudeer hoofkantoor

Upserve HQ is best described as a virtual ‘back office.’ This is where you can generate reports, modify your account settings, create menu items, and set up employee logins.
It’s also where you can set access permissions for each and every one of your employees and find other management tools.
Upserve POS personeel 'n gunsteling gunsteling

bestel

Jy kan gebruik Bedien POS in een van twee modusse:
1. Kwikserwe
2. Bediener
Quickserve is die beste om bestellings vinnig te verwerk, say if you’re manning a drive-thru, or if you’re bartending. Pretty much any time you need to execute an order quickly, this is the mode to use.
Terwyl die bedienerinstelling aan personeel 'n tabelaansig bied, sowel as 'n spyskaart wat in kategoriebladsye met oortjies verskyn.
It’s also worth noting: Each of these modes includes a search function, making it easy to find specific items.

Personeelbestuur

Upserve offers plenty of tools to help manage your staff. It’s easy to see who your best servers are and what they’re upselling. You can then use this info to boost your overall sales rates — pretty neat, right?

Tafelbestuur

As we’ve already said, you can modify the number and organization of your tables by tapping, dragging, and dropping them where you want them on your virtual floor plan.
U kan dit ook 'n stap verder neem en divimaak u tabelle in verskillende sones op en ken elkeen van u bedieners 'n spesifieke sone toe om in te werk.
Jy kry ook 'n uiteensetting van al die kritieke information you need for your upcoming dinner service. From the convenience of one page, you’ll see who’s dining with you, whether you need to prepare for any VIPs, and which dishes are likely to be a favorite. This makes streamlining your reservations and managing your tables a breeze!
Last but not least, Upserve’s color-coding allows you and your servers to keep an eye on which seats are occupied and what course your diner’s on. How handy is that?

Kursus- en spyskaartbestuur

As we’ve already mentioned, you can create as many menu items as you want. Then once you’ve done that, you can organize them however you please.
You can even create and save descriptions for each menu item. That way, if a guest asks your server a specific question about a dish, they’ll have all the info they need to provide an informatek antwoord. Dit kom veral handig te pas as die ete 'n allergie het en die besonderhede moet weet oor die bestanddele en voorbereidingsmetodes wat gebruik word om 'n gereg te skep.

Laastens, Bedien‘s POS also automatically cancels a menu item as soon as it runs out. That way, your team knows when an item isn’t available. This works wonders for helping your staff set diner expectations from the get-go.

Verslagdoening

👉 U kan verslae genereer oor alle soorte datapunte, insluitend:
  • Verkope: Dit sluit ook dinge in soos belasting, inkomste, en gastetellings.
  • Betalings: U kan kontant, kredietkaarte en watter betalingsmetodes u ook al monitor, monitor. Met hierdie verslae kan u besonderhede insamel vir elke tjek en die terugbetaling wat u verwerk.
  • Product mix: By this we mean, figures concerning category and item-levels, so you can see what’s selling and, more importantly, what isn’t.
  • Arbeid: Dit dek inligting oor arbeidskoste, skedulering, produktiwiteit van werknemers, ens.
  • Kontroleer besonderhede: Bedien ontledings van meer as 25 datapunte vir elke tjek. Dit bevat dinge soos bediener, menu-items, betalings, tjeknotas - om maar net 'n paar te noem!
  • Leegte en komps: Met Upserve kan u leemtes en komponente opspoor volgens bediener, rede en outeur.
  • Betaal en uitbetaal
It’s from your dashboard where you’ll find handy report summaries. These tend to outline your most kragtige analise sodat u sleuteldatapunte met 'n blik kan hanteer.
If you’ve opted for Upserve’s Restaurant Management Platform (which is integrated with Upserve HQ, and comes with Upserve POS as standard), you’ll get access to even more sophisticated analytics.
Pas POS-verslagdoening op

Aanlyn bestel

As u 'n aanlyn bestelfasiliteit aan kliënte bied (of beplan om dit te bied), moet u dit nooit vrees nie. Bedien POS gives you, your team, and your diners an interface that’s very easy to use.
Customers can scroll through all your menu options and place orders to pick up with just a few clicks. You’ll be relieved to hear; you don’t need any other hardware to make use of their online ordering function.
Instead, online orders are directly inputted into Upserve’s POS system and sent straight to the kitchen. So there’s no extra work for your restaurant staff (other than your chefs who might have to handle an influx of online orders!)

Kitchen vertoonstelsel

Opwaartse s'n kitDie chen-vertoonstelsel maak die kommunikasie tussen die agter- en voorkant van die huis soveel eenvoudiger en effektiewer.
Daarbenewens organiseer dit ook klantebestellings in die kitchen. Op hierdie manier kan daar metodies aan elke gereg gewerk word. Dit verminder die kanse op menslike foute drasties en versnel die tyd wat dit nodig is om u gas te bedien - wen-wen!

Werknemerbestuur

Bedien maak dit 'n briesie vir bestuurders om werknemers se ure op te spoor. Hierdie POS-oplossing kom met 'n ingeboude tydsklok. Die dae wat u personeel gewerk het, was 'n grys gebied.
U kan die personeel ook op hoogte hou van die opdaterings of kennisgewings met die inligtingsblad in die app en beide kontant- en kredietwenke monitor.

betaalopsies

To your customer’s relief, you can use Upserve’s POS to merge, transfer, or split checks. This comes in especially handy when catering for bigger parties (and they all want to pay separately!). Rest assured, you can process as many credit card payments as you need on a single bill. You can also void, comp, or discount individubbele spyskaartitems of die hele rekening.

Laastens het u ook die opsie om outomatiese gratifikasies in te stel (dit kan ook handig te pas kom by groter tafels), en u kan 'n gedrukte of per e-pos kwitansie bied. Die keuse is vir hulle!

Bedien POS

Kontantbestuur

Dit is tyd dat u u balans balanseer Bedien maak dit maklik om afrekeningsverslae uit te voer. U kan ook die oplossing programmeer sodat die stelsel op spesifieke tye outomaties batches van betalings met u kaartmasjien sal versoen.

Integrasies en byvoegings

If you want to extend the overall functionality of Upserve’s POS, you can do so by downloading a variety of integrations and add-ons from the Upserve Marketplace.

👉 For your convenience we’ve listed some of their more popular apps:

  • Shogo
  • KitchenSync
  • RSI
  • Plaat IK
  • Avero
  • Kom
  • CTUIT
  • Restaurant 365
  • PeachWorks
  • Kompeteer
  • Gusto
  • Dolce
  • Homebase
  • 7 skofte
  • Beter kettings
  • GrubHub
  • Chowly
  • Oop eetnetwerk
  • Zuppler
  • Spyskaart
  • OpenTable
  • tok
  • resy
  • VolgendeMe
  • Die kliënt konneksie
  • Veeg dit
  • Optiese kaart

Net om 'n paar te noem!

Bedien POS

Wat van hardeware en sagteware?

Soos ons sopas gesê het, Bedien POS is available on both Apple and Android devices, but you can access back-office reporting via any device that’s connected to the internet.

👉 It’s also worth knowing; you can connect Upserve POS with a variety of hardware:

  • Meraki netwerk toerusting
  • Epson-drukkeroplossings
  • Upserve se staanplek en Kitchen vertoonstelsel
  • Die Upserve EMV-leser (hierdie skakel via Bluetooth en werk saam met u huidige betalingsterminal).
  • Upserve Tableside: This is a tableside ordering device and includes a five-inch screen and belt clip. It’s a portable, Android-powered device that fits comfortably in your hand. It empowers servers to take orders and settle payments from the convenience of the table where your diners are seated.

Bedien POS

Hoeveel kos Upserve POS?

Daar is drie betaalde prysplanne. Dit pas op 'n verskeidenheid begrotings, soorte en groottes van restaurante.

👉 Let’s take a look at these packages in more detail…

Die kernsagtewareplatform

Dit kos $ 59 per maand per plek, and you’ll get:

  • A single POS terminal license (it’s an additional $60 for each extra terminal license you need)
  • HQ-insigte
  • Upserve Live-app
  • Upserve Workforce (hul werknemersbestuursinstrumente)
  • Upserve bemarking
  • Upserve betalings (2.49% plus 'n verwerking fooi van $ 0.15)
  • 24-uurs kliëntediens van topgehalte van US-gebaseerde personeel, wat almal restaurantervaring het. U kan hulle kontak via telefoon, e-pos en live chat.

Die Pro-sagtewareplatform

Hier styg die prys tot $ 199 per maand per plek. Soos die Core-sagtewareplatform, gee hierdie pakket u die reg om 'n enkele POS-terminaleisensie te kry, maar ekstra koste kos slegs $ 50 elke.

U kry ook alles in die kernplan, sowel as:

  • Outomatiese voorraadbestuur
  • 'N Aanlyn-besteloplossing
  • 'N Pasgemaakte lojaliteitsprogram
  • Opsies in die menuoptimalisering
  • Prestasie-insigte op u bedieners

Die Pro Plus-sagtewareplatform

Last but not least, there’s the Pro Plus sagteware platform. This is Upserve’s most expensive and extensive POS bundle, priced at $359 per month per location. Again, this entitles you to a single POS terminal license, and each additional licenses are only $40.

Dit sluit alles in die vorige twee planne in, plus:

  • Aangepaste verslaggewing
  • Data-API
  • 'N Toegewyde rekeningbestuurder

Kredietkaartverwerking

Bedien gebruik sy eie kredietkaartverwerkingstelsel, wat 'n vaste koers bied in alle vlakke wat betaal is: 2.49% en $ 0.15 per transaksie.

Bedien POS

Upserve POS Voor- en nadele

Dien voordele op 👍

  • Ontwerp eksplisiet vir restaurantbestuurders en werknemers
  • Uitstekende kliëntediens
  • It’s easy to use both in terms of training new hires and as a general POS
  • U kry toegang tot aanlyn-bestelfunksies
  • Upserve spog met 'n aanpasbare koppelvlak
  • Robuuste verslaggewing, analise en insigte.

Let’s take a look at Upserve’s kliëntediens in 'n bietjie meer detail:

Upserve bied tonne aanlyn opleidingsvideo's, 'n informative knowledge base, and an active community forum. If that doesn’t cut the biscuit, you can also receive technical support via the phone, through the in-app chat function, or through email. If you choose to go down that road, you’ll be happy to hear; customers describe Upserve’s customer support as: ‘fast, knowledgeable, patient, and honest.’

Die beste van alles, met die hoër betalingsplanne, ken Upserve kliënte-suksesbestuurders toe aan elke rekening. Dit werk wonderwerke om u te help om die beste uit u POS-oplossing te put.

They also have a blog that’s brimming with information en Facebook, Twitter, en LinkedIn-profiele, wat almal relatief gereeld bygewerk word. Dus, wees gerus, u moet die hulp kry wat u benodig!

Upserve POS Nadele 👎

Dit lyk asof daar twee belangrikste nadele is om te gebruik Bedien POS. Oor die algemeen kry jy effens minder geld as jy dit met sy mededingers vergelyk. Die ander hoofklagte is dat Upserve POS aan af en toe probleme ondervind het. Ongelukkig, as dit gebeur, gaan die hele stelsel af (dit kom ook gewoonlik gedurende besige werksure voor) - nie koel nie.

Sommige gebruikers kla ook dat hulle verskillende verpligte opdaterings moet aflaai. Dit is weereens gedurende die besige werksure op hulle gedruk, wat stilstand veroorsaak het, en soos u kan dink, sou dit ongelooflik frustrerend gewees het.

Wie moet Upserve POS gebruik?

It doesn’t matter whether you’re running a quick-service or a full-service restaurant, you’ll use Upserve POS to the fullest. This solution also comes in handy for managing the following kinds of businesses:

  • kafees
  • Deurry
  • wynkelders
  • brouerye
  • bars
  • Wegneemetes
  • nagklubs

No matter the size of your menu Upserve POS can accommodate your needs. If you’re operating from more than one location, even better, because Upserve POS permits you to compare data from several restaurant locations.

Gereed om te begin gebruik van Upserve POS?

All in all, Bedien POS provides tons of perks and a relatively reliable service. Its interface is highly customizable, so you can personalize it to meet the exact needs of your business and servers. It’s simple to create a menu, arrange floor plans, take orders, and keep staff up to date with your latest notices.

Nie net dit nie, Upserve HQ en Upserve Live maak dit ongelooflik maklik vir bestuurders om die verkope dop te hou, die rekeninginstellings te wysig en verslae te sien ... alles vanuit die gemak van hul slimfoon.

But like any other POS solution, Upserve isn’t without its drawbacks. For instance, although the list of native integrations they offer is impressive, it isn’t as vast as some of their competitors. Plus, if you’re a larger restaurant, you’ll probably have to fork out for a more sophisticated inventarisbestuur integrasie.

Ons beste raad is om hul gratis demo 'n warrel te gee voordat u swaarverdiende kontant aan die oplossing verbind. Dit is die beste manier om te sien of die sagteware by u behoeftes pas.

Have you ever use Upserve POS before? If so, we’d love to hear about how you got on. Did they meet or exceed expectations? We hope so! Either way, tell us all about it in the comments box below. Speak soon!

Rosie Greaves

Rosie Greaves is 'n professionele inhoudstrateeg wat spesialiseer in alles wat digitale bemarking, B2B en leefstyl betref. Sy het meer as drie jaar ondervinding om inhoud van hoë gehalte te skep. Kyk na haar webwerf Blog met Rosie vir meer informatioon.

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