4.7 (1769+ reviews)

Welcome to the new standard in customer service

Push your resolution rates, customer satisfaction and service team efficiency to the highest possible level with Tidio.

Eliminate up to 90% of low-level support questions with Lyro AI
Eliminate up to 90% of low-level support questions with Lyro AI

The complete customer service stack

The AI agent to resolve more queries easily

The AI agent to resolve more queries easily

Leave 67% of your most repetitive, time-consuming queries across chat, email and social to Lyro AI Agent, the #1 choice for SMBs.

The service suite your team deserves

The service suite your team deserves

Turn chaos into streamlined structure with a Help Desk and the most intuitive real-time Live Chat that lets your team perform properly and increase CSAT.

The flows that convert 24% more customers

The flows that convert 24% more customers

Imagine your own SDR optimizing every single interaction. Make it happen with Flows and operations-streamlining Product Suite.

67%

The highest resolution rate on the market

#1

AI agent for SMBs

300K+

Loved by brands, customers and service teams

Customer service makes or breaks brands. That’s why there’s Tidio. 

It’s for you if... 

... you’d never risk AI taking care of your hard-won customers.

Forget everything you think about AI agents. And meet Lyro AI. The smart, sensible way to work with AI that doesn’t risk your customer relationships. It improves them.

Trusted by brands that refuse to compromise on customer experience

Under Armour logo
The Body Shop logo
Dermalogica logo
Ninja Transfers logo
Stanley logo
Wasatch logo
ADT logo
Gecko logo
ADT logo
Endeksa logo
Under Armour logo
The Body Shop logo
Dermalogica logo
Ninja Transfers logo
Stanley logo
Wasatch logo
ADT logo
Gecko logo
ADT logo
Endeksa logo

... you don’t want to replace your real team with robots.

We're here to make your real agents more effective, not redundant. Tidio’s human agent solutions let your team put their talent where it really makes a difference.

... you’re already using an AI agent but aren’t that impressed.

Most AI agents are distinctly average. But Tidio is the new standard in AI customer service.

Tidio Resolution Rate Guarantee

We’re slightly obsessed by resolution rates. It’s why our 67% rate is the highest in the industry. And why if we don’t lift yours to at least 50%, you’ll get your money back.

Tidio Lyro Smart Actions

Improve your customer service in an instant

1. Add Lyro

1. Add Lyro

Want to transform your service without changing platforms? Add Lyro to your existing tech stack for instantly higher standards.

2. Integrate deeper

2. Integrate deeper

Want your own custom agent? Help Desk integrates with your systems to create a customer service agent that’s tailor made for your business.

3. Full suite solution

3. Full suite solution

Want to optimize your entire service offering? Give the service you want and your customers deserve with the full Tidio suite.

How integrations should be

and 120+ tools to integrate

Join the new standard in customer service

Give your customers the service you want. Give your agents their best experience yet. Give your competitors customer service envy.