FraudBlock Fraud Prevention

FraudBlock Fraud Prevention

Free plan available. 14-day free trial.
Rating (4.0)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Use directly in Shopify admin

About this app

Launched

July 31, 2019

Languages

English

Automatically cancel high-risk orders to prevent chargebacks & accidentally fulfilling fraud orders

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks.

The app automatically cancels 'high-risk' orders, send a cancellation confirmation to the customer (optional), restocks the inventory, and refunds/voids the customer's payment (if any). While Shopify automatically flags high-risk orders for you, it doesn't cancel them - you still have to go through your list of orders manually. Whenever you receive a new order, we check it based on Shopify's fraud analysis - if it's a high risk-order, we automatically cancel/refund, preventing any chargebacks. more
  • Automatically deal with fraudulent orders
  • Re-stock inventory - when an order is canceled, FraudBlock restocks the items
  • Automatic refunds - automatically refund/void the customer's payment
  • Optionally send an email notification to the customer and/or the store admin
  • Saves you from accidentally fulfilling fraudulent orders & chargebacks

Pricing

14-day free trial

Free forever

Free

  • For merchants processing up to 30 orders per month

Basic

$4.95/month

  • For merchants processing up to 200 orders per month

Scale-up

$19.95/month

  • For merchants processing up to 500 orders per month

Pro

$29.95/month

  • For merchants processing more than 500 orders per month

Free forever

Free

  • For merchants processing up to 30 orders per month

Basic

$4.95/month

  • For merchants processing up to 200 orders per month

Scale-up

$19.95/month

  • For merchants processing up to 500 orders per month

Pro

$29.95/month

  • For merchants processing more than 500 orders per month

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.

38 reviews

Overall rating
4
Counts per rating level
  • 87% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 3% of ratings are 1 stars
Edited January 11, 2024

I recommend using "No Fraud Fraud Protection", has everything I need and customer service is friendly.

You can ***only*** get the Blacklist option via request. And even after request there is no convenient button to use so you always have to use the link they give you. Pretty basic need for a "fraud app", but no - they don't have it

Breethe Activewear
South Africa
20 minutes using the app
ShopFox replied January 4, 2024

As you mention, the app has a blacklist feature, so I'm not sure why you're saying "they don't have it"? Providing false information in reviews really doesn't help anyone.

September 2, 2023

Lightning fast customer support and super helpful with customer support ideas for contacting customers

Yana
United States
19 days using the app
March 28, 2023

FraudBlock Fraud Prevention will cancel the order and refund the customer but with 3rd party fulfillment networks that fulfill immediately after the order is placed, doesn't detect. I lost $3,000+ depending on this app to do this job when I should have done my own due diligence.

Gilgamesh
United States
6 months using the app
ShopFox replied April 6, 2023

FraudBlock sends a "cancel fulfillment" request to all third-party fulfillment providers via Shopify. If the fulfillment provider doesn't respect this request, they would need to fix their fulfillment service implementation, there's unfortunately nothing we can do to fix someone else's code.

March 26, 2020

I don't know what i would have done without this app. FraudBlock has saved me thousands dollars by instantly canceling all high risk orders. I have used this app for 2 months and that was the best decision i made after suffering damages from such fraudulent orders. The best part is the app does all of those fantastic things for free.

PoacherOnline
Canada
Almost 4 years using the app
August 20, 2020

This is a really great and simple app. It has the ability to cancel and refund orders automatically, which can save you a significant amount of time and money. You can also whitelist your customers once you confirm that they are safe. Would recommend this app 100%.

Gamer Hats
Australia
Over 3 years using the app

About this app

Launched

July 31, 2019

Languages

English

Built by ShopFox

About ShopFox

4.4 average rating

4 years building apps for the Shopify App Store

Wirmerstr. 5, Düsseldorf, 40474, DE

Support

Send a message

support@shopfox.io

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