REVIEWS.io Product Reviews

Name: REVIEWS.io Product Reviews
Brand: Reviews.io
Rating: 4.7 (662 reviews)

Free plan available. Free trial available.

Rating (4.7)

Reviews

662

Developer

Reviews.io

View demo store

Highlights

Popular with businesses like yours

Based in United States

Built for your business

Works with the latest themes

About this app

Launched

August 6, 2014 · Changelog

Languages

English

Collect verified product & company reviews. Utilize UGC to build social proof & boost sales.

Reviews.io helps you harness customer reviews to drive more sales & build trust. Collect, manage & display product reviews from various sources, including Google reviews. Turn photo reviews, video reviews, or Instagram mentions into shoppable UGC galleries and on-brand social proof content. Increase CTR & lower ad costs by displaying a star rating in your Google Ads & Google Shopping List. More than a Shopify reviews app, Reviews.io is a full suite of customer experience tools.

Manage product reviews & reputation on many platforms: FB, Esty, Google, etc.
Send automated review requests via our dashboard or Klaviyo, MailChimp, etc.
Display star rating on Google, review nuggets, review trust badges, attributes.
Implement survey to drive engagement & collect insight in multiple touch points.
Integrate with 50+ eCommerce tech stack. Import reviews & UGC in minutes.

Product review features

Display options: All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Product grouping, Q&A, Review highlights, Rich snippets, Star ratings, Testimonials, Top reviews, Video reviews, Voting
Ways to collect reviews: Automations, Custom requests, Email requests, Forms, Import and export, Pop-ups, Promotions, Review migration, Review syndication, SMS requests, Social media UGC, Surveys

Pricing

External charges may be billed by Reviews.io separately from your Shopify invoice. Learn more

FREE

Free

25 monthly orders
Auto review collection
UGC - photo & video
Basic widgets
Tech integrations
Email support

LAUNCH

$45 / month

50 monthly orders
Google seller ratings
Google rich snippets
Social proof content
Full widgets library
A/B review invite testing
Live chat

14-day free trial

LAUNCH PLUS

$89 / month

500 monthly orders
Google PLAs
Advanced Widgets
Customizable Review Collector Page
Walmart syndication
NPS
Live Chat Support

14-day free trial

FREE

Free

25 monthly orders
Auto review collection
UGC - photo & video
Basic widgets
Tech integrations
Email support

LAUNCH

$45 / month

50 monthly orders
Google seller ratings
Google rich snippets
Social proof content
Full widgets library
A/B review invite testing
Live chat

14-day free trial

LAUNCH PLUS

$89 / month

500 monthly orders
Google PLAs
Advanced Widgets
Customizable Review Collector Page
Walmart syndication
NPS
Live Chat Support

14-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

662 reviews

Overall rating

4.7

Counts per rating level

92% of ratings are 5 stars
608
3% of ratings are 4 stars
17
1% of ratings are 3 stars
5
1% of ratings are 2 stars
5
4% of ratings are 1 stars
27

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

April 23, 2024

Absolutely horrible customer service, which was needed since the product doesn't work properly. Overall a waste of time and money.

TreeKeeperBag

United States

Over 7 years using the app

Reviews.io replied April 24, 2024

Hi there,

We're genuinely sorry to hear about the frustrating experience you've had with our product and customer service.

Your feedback is incredibly important to us, and we're continuously striving to enhance our customer support. We understand the importance of ensuring a seamless and effective experience for our users, and we're fully dedicated to delivering the highest level of service.

Our team promptly reached out and attempted to assist in resolving this issue. We were eagerly awaiting your update to continue providing further assistance. However, we haven't received a response yet.

We're more than happy to assist. Please reach out to our team to resolve your query. Should you need any assistance in the future, please don't hesitate to reach out. We're always available and eager to help.

Best regards,
Support
REVIEWS.io

March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company

United Kingdom

Almost 5 years using the app

April 19, 2024

Absolutely no customer service there. I uninstalled their app and there is still code on my website. After 3 days no respons at all on a question I've send. Pffff

D O N A V I

Belgium

Over 1 year using the app

Reviews.io replied April 23, 2024

Hi there,

I'm sorry to hear about your frustrating experience with our product and customer service.

We take your feedback seriously and are continuously working to improve our customer support. We understand the importance of providing a smooth and efficient experience for our users, and we're committed to providing the best experience possible.

Our team has reached out and assist in resolving this issue, however, there has been no response as of yet.

If there is anything we can help you with in the future then please feel free to get in touch as we are always around and happy to assist.

Kind regards
Support
REVIEWS.io

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