LiveChat vs Olark: A Simple Guide for Beginners

Articles Help Desk Live Chat

In today’s LiveChat vs Olark review, we’re looking at some of the core features and functionalities of two of the most popular tools in the live chat marketplace.

In today’s customer service landscape, live chat is becoming an increasingly popular choice among consumers. Around 41% of customers prefer to connect with brands through live chat, rather than using phone support.

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LiveChat vs Zendesk: Which Chat Tool is Best?

Articles Help Desk Live Chat

In this LiveChat vs Zendesk comparison, we’re examining two popular tools for delivering valuable messaging-based support to customers. Here’s everything you need to know.

Today’s LiveChat vs Zendesk review looks at the functionality and features of two popular solutions from the customer service landscape.

As the digital world has continued to evolve drastically in the last few years, consumers have become increasingly interested in finding new ways to connect with companies. Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty.

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How To Start An Online Business in Canada (2023)

Articles Ecommerce Ecommerce Selling Advice

Learning how to start an online business in Canada requires a reputable ecommerce platform, niche product ideas, and a suitable business structure for managing your business in the long term. 

Touting the 9th largest ecommerce market in the world, and revenues growing above $58 billion in 2021, it’s clear that there’s plenty of room for new businesses and ecommerce growth in the sector. 

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7 Best Link in Bio Tools for 2023

Articles Ecommerce Ecommerce Resources Social Media

Once upon a time, we used to hand out resumes. No longer. Now, we find people via their social media accounts. And when they say “link in bio,” that’s how we find out more about their bio, their portfolio, their work, and their availability. You might even say that today’s link in bio is like the modern-day version of a business card.

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How to Accept Payments Online in 2023

Articles Ecommerce Payment Processing Payments

Accepting a payment online is easier than ever before. Whether you’re a retail shop with a simple website, or a startup ecommerce store interested in accepting online transactions, there’s always room to expand your business with help from online payment processing.

In this guide, we explain how to accept payments online, whether you’d simply like to add a quick payment button for one product, accept subscriptions for your content, or process thousands of ecommerce payments.

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Online Review Statistics You Should Know in 2023

Articles Statistics

Online review statistics reveal some interesting insights into the power of social proof. In a world where consumers are growing increasingly less trusting of “traditional” advertising, reviews, testimonials, and genuine customer feedback has become extremely useful.

Around 95% of customers say they typically read a review before buying a product. The chances are you’ve even checked out a few star ratings and testimonials yourself before buying something particularly valuable.

Today, we’re going to be looking at some of the most helpful and interesting online review statistics you should keep in mind if you’re planning on using social proof in your marketing.

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How to Create an OTT Platform in 2023

Articles OTT Platforms Video Video Monetization Video Streaming

OTT, or over-the-top, media services are those that offer media-based products over the internet. An OTT negates the need for satellites, radios, and cable, instead relying on a simple internet connection (wireless or wired) to deliver content like television shows, movies, and music.

You can learn how to create an OTT platform as long as you’re able to focus on a niche. It’s common for YouTubers and other content creators to launch their own OTT platforms to deliver content in the most economical way possible. Not to mention, content consumers are becoming more and more keen on receiving their media through the internet anyway. 

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