Have you noticed a neat little tool on most ecommerce websites lately? You open the website and there’s a popup that answers the questions you have on your mind.
And the best part is that more than उपभोक्ताओं के 87% find chatbot interactions either neutral or positive. With more positive interactions, customers will remember your brand and will come back for more sales.
We know that customers like a personal touch, but it’s almost impossible to have a human sitting at the backend, answering questions 24/7.
पढ़ना जारी रखें “How to Use AI Chatbots for Ecommerce in 2024”
