Ecommerce shipping can be a pain. Liaising with couriers can be time consuming and if you’re shipping large volumes, then things can get complicated. What’s more, if you’re selling from multiple online marketplaces, it can be a hassle shipping from different accounts.
What is Despatch Bay Pro?
Despatch Bay Pro is an ecommerce shipping web app that helps you find the best rates and services for sending your goods. At the click of a button Despatch Bay Pro connects to your online marketplaces including Amazon, eBay, Etsy, Magento and Shopify. If you have a custom ecommerce website, integration is also available using the Despatch Bay Pro API. This allows you to manage all of your ecommerce shipping needs from a single platform.
How Does it Work?
Once linked with your ecommerce accounts and channels, Despatch Bay Pro will automatically import your orders. You can then search for shipping rates and book shipments from some of the UK’s best couriers. From there you’ll print your shipping labels, affix them to your parcels and a delivery driver will collect your parcels from your home or office. With selected services, you can also drop your parcels off at a local Post Office.
Once you’ve sent a parcel, Despatch Bay Pro will automatically communicate back to your marketplace, marking that parcel as sent. All parcels receive a unique tracking code, allowing both you and your customer to track the shipment, every step of the way.
Okay Cool, so What About The Features?
Automatic Order Imports
Once you’ve linked one of your ecommerce accounts, Despatch Bay Pro will automatically import new orders as they arrive. Each new order will also be marked with the channel it originated from, helping you keep track of your orders as they are shipped.
Over 60 Shipping Services
When a new order arrives, you can use Despatch Bay Orders to search for shipping rates in real time. With over 60 services including international and domestic options, there’s more than one way to ship your parcels! The extensive list of services comes courtesy of top couriers including; Royal Mail, Parcelforce, Yodel, DHL and DX.
When you’ve decided to ship a parcel, you can print your shipping labels right from your browser — pretty convenient, right? Simply affix a label to your parcel, and it’s ready for collection. There’s also support for a range of printing options. This includes both standard home/office printers and A6 thermal printers.
Tracking And Alerts
Obviously it’s fairly important to be able to track your parcels. This is why Despatch Bay Pro has only partnered with couriers who offer full tracking as part of their service. This means you’ll always be able to see where your parcel is; from the moment it leaves your hand, to the time it’s delivered. Despatch Bay Pro also sends tracking notifications directly to your customers, so you don’t have to.
Contacting couriers isn’t always easy, so there’s a dedicated support team ready to do it on your behalf. Got a claim to make? No problem at all, they’ve got you covered. You can get in touch via the online ticketing system, or call the dedicated support phone line. Despatch Bay aims to answer your call within 15 seconds.
There’s also a pretty great rewards system (wahoo)! As a Despatch Bay Pro user, you’ll get a unique rewards code you can use to earn shipping credits. It’s just a case of sharing the code with friends, and when a new shipper signs up using your code you’ll earn credits! The person signing up will also receive £25 (inc VAT) worth of free shipping!
So What’s The Final Word?
Despatch Bay Pro offers it’s users a super convenient solution that takes the hard work out of online shipping, especially when you’re shipping from multiple marketplaces. Despatch Bay Pro is free to use, and there are no subscription fees — you only pay for the parcels you ship.
As a special offer to Ecommerce Platforms readers, Despatch Bay Pro are offering £25 free shipping credit when you sign up! Just visit despatchbaypro.com and use the promo code 2201D to get started! You can follow Despatch Bay on Twitter and on Facebook.