Using Social Media for Customer Service

Whether a customer contacts you through email, phone, chat or a support ticket, they want a fast response. At that moment in time that's the only thing they desire.

Therefore, a speedy response time should always be your primary objective when establishing a support system. After that the customer is going to judge you on the quality of support. This ties into how knowledgeable you sound, if you resolve their problem on the first try and if you're accommodating to any problems they have encountered on your site.

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Pinnaclecart.com Review: Doba, Quickbooks and Facebook Integrations Drive it Home

Sometimes you stumble upon an ecommerce platform that looks too good to be true.

I would argue that PinnacleCart is one of those situations, since it has an onslaught of built-in features, and the integrations cater to some niche companies.

However, this one is all true, seeing as how the support is strong, we like the themes, and dropshippers can get up and running fast.

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Blackbox.cool Review: Cards Against Humanity Creators Make Shipping Affordable

If you've ever played Cards Against Humanity, at some point you had to have to figure out that the Chicago creators are not exactly your regular business people. They've shared their story with numerous publications, developed one of the most popular, and raunchiest, party games in the world, and most of the creators still hold their regular day jobs, even after selling millions of copies of the game.

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Selling Services Online Using Easy Digital Downloads

For some reason companies selling services feel like they must send out a invoice after the job is done. Sure, sometimes this can bring in more new customers, but what about being able to charge those who don't need to see the work first. Or what about past clients who know you already do good work?

Service industries get stuck with invoicing, making it more probable their clients forget, or refuse, to pay them. Most of the time this isn't fair at all, considering the average web design company or contractor is not out to scam every one of their clients.

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